Property/Maintenance Manager, Willow Bend Apartments

Sterling Group•Mount Pleasant, TN

About The Position

Who we are: Sterling Group is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity. Why work for Sterling Group? Training and Career advancement opportunities Recognition programs Competitive wages Full benefits Family friendly culture Work life balance As a Property/Maintenance Manager you will: Facilitate optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting Enforce zero delinquency policy and maintain delinquencies below established budgeted goal Ensure the physical aspects of the property meet the company's established standards Diagnose problems and make repairs in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural and appliance Manage petty cash in a responsible and ethical manner and submit timely for reimbursements Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is: "Creating the Sterling Story by exceeding expectations... one customer at a time!"

Requirements

BA in Marketing preferred, High School Diploma or G.E.D. required
Minimum of 3 years’ experience in residential property management
Maintenance experience required
Valid Driver's License required
Knowledge in Microsoft Office programs (Word, Excel, Outlook) required
Must be on call in emergency situations
Ability to adapt to a fast-paced environment and manage multiple projects effectively
Excellent interpersonal relations, communicative skills and a customer-focused service orientation
Proficient in reading, writing, grammar and mathematical skills
Must be able to pass a drug test, driving record, criminal history, and background checks prior to employment with Sterling Management Ltd.
Ability to read and comprehend moderately complex documents.
Ability to verbally and in writing communicate information and ideas so others will understand.
Must be able to exchange accurate information in these situations.
Constantly operates a computer and other office productivity equipment, such as a copy machine, printer, telephone or fax machine.
High level of repetitive typing using a computer keyboard.
Must be able to remain in a stationary position.
Is occasionally required to move about inside the office to access files cabinets, supplies, and office equipment, etc.
Alternate between sitting, standing, walking and climbing stairs.
Occasional bending, stooping, and reaching.
Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes up to 20% of the time.
Occasionally lift, carry and/or move up to 75 pounds.
May be exposed to inside and outside environmental conditions, chemical hazards, respiratory hazards, extreme cold for more than 1 hour at a time, extreme heat for more than 1 hour at a time

Nice To Haves

Apartment maintenance experience preferred but not required
Yardi Program knowledge is a plus

Responsibilities

Facilitate optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting
Enforce zero delinquency policy and maintain delinquencies below established budgeted goal
Ensure the physical aspects of the property meet the company's established standards
Diagnose problems and make repairs in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural and appliance
Manage petty cash in a responsible and ethical manner and submit timely for reimbursements