Property Loss Restoration Technician Level I or II

Restoration 1•Phoenix, AZ

9d•$20 - $28

About The Position

Reputable & experienced Property Loss Restoration company looking for Restoration Techs to fit key roles in our growing Production department. You will have the opportunity to make an impact in your community each and every day by servicing the needs of our Client base. We assist those faced with recovering from property damage caused by Water, Fire, Mold, and more. We pride ourselves in restoring peace of mind for our clients during some of their most challenging times. Restoration Technicians play a crucial, front-line role in our mission. Evaluating damaged properties, preventing continued damage, restoring structures to their pre-loss condition, and acting as a beacon of hope for Clients. If you have a track record of good judgement, accountability, integrity, and are motivated to learn, we want to hear from you.

Requirements

Display safe/sound judgement at all times, with/without direct supervision.
High-effort attitude toward all tasks.
Must show integrity, honesty, and accountability.
Take credit for your "wins", and take responsibility for your "losses".
Level 2, ("Lead") Technicians must have a valid Arizona Driver's License and an acceptable driving record.
Ability to safely lift equipment, some over 50lbs, in various environments.
Required participation in a rotating on-call schedule.

Nice To Haves

HS Diploma, GED, or experience/training that may be considered equivelant.
Experience in Restoration, Construction, or similar service-based industry is a plus.
Customer Service or Hospitality experience is a plus (Restaurant/Bar, Retail Sales, Call Centers, etc..).
Reliable transportation to/from Shop.
IICRC or similar certifications are highly regarded, but not required.

Responsibilities

Preparation and Organization
Daily collaboration meetings with team.
Stock assigned vehicle with materials and equipment accordingly.
Process daily assignments, contact scheduled clients.
Plan route, prepare job files, and dispatch.
Emergency Services
Respond promptly to emergency restoration assignments/projects.
Evaluate damage, assist in development of a Restoration plan.
Safely remove debris, extract water, secure affected areas (as needed).
Remediation, Restoration, and Structural Drying
Setup and document mitigation/restoration equipment.
Develop and execute structural drying plans.
Remediation/cleaning of contents and/or structure according to standards.
Visit assigned projects daily to monitor progress.
Ensure quality and safety standards are being met.
Communication, Documentation, and Processing
Maintain a complete record of work performed with photos and notes.
Effectively communicate with Clients, Team Members, and various other associates.
Demonstrate empathy, patience, and strong listening skills when interacting with Clients.
Update Daily Project Logs periodically.