Property Casualty Customer Service Assistant

Bridge Specialty Group • Fenton, MI

5d

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Property Casualty Customer Service Assistant to join our growing team in Fenton, MI! Provides support to Commercial Lines Department by assisting with duties necessary to service commercial lines new and existing clients. The P&C Assistant will order Motor Vehicle Reports and process Image Right documents as well as handle daily preparation of Certificates of Insurance, Evidence of Insurance and Auto ID documents for all Commercial Lines clients.

Requirements

• High school diploma or GED
• Property & Casualty license with the State of Michigan (or within 1 year)
• Must complete CL Training Program
• Must be a Team Player
• Highly organized with a proven ability to manage multiple priorities, deliver timely and accurate

Nice To Haves

• Associate or bachelor’s degree in a business or financial related discipline (preferred)
• 1 - 2 years of experience in similar position (preferred)
• Previous experience in the insurance industry (preferred)
• Proficiency with MS Office Suite, AMS 360 and/or industry software experience work products with a client service focus, and respond with a sense of urgency
• Ability to maintain a high level of confidentiality
• Insurance Designation (ie CISR, CIC, ARM etc) (preferred)
• Exceptional telephone demeanor

Responsibilities

• Prepares and delivers Certificates of Insurance, Evidence of Insurance and Auto ID documents for all Commercial Lines clients.
• Handles daily servicing of accounts including processing endorsements, audits, and policy checking.
• Performs renewal procedures after the Account Manager has requested renewal coverage to be bound.
• Maintains current activity log and follows up on open tasks and activities.
• Assists in file cleanup and maintenance along with system maintenance.
• Accesses carrier websites to retrieve and process endorsements and audits.
• Remains current with industry standards, changes and trends.
• Performs special projects and other duties as assigned.

Benefits

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED