Property Adjuster - Field Estimating - Greenville, SC

AllstateGreer, SC
1d$68,000 - $117,700

About The Position

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description A day in the life of a Field Property Adjuster: As a Field Property Adjuster, you will deliver exceptional service to our policyholders by traveling to customers' homes to perform on-site inspections, investigate coverage, prepare estimates, and settle claims promptly. You may also handle virtual claims using tools such as Xactimate and ClaimsX Video Collaboration. This role has a strong focus on water losses, as well as other perils such as minor fire, wind/hail, and miscellaneous property claims, ensuring customers receive expert guidance and resolution during challenging situations. You’ll use a mix of skills to succeed in this role, including: Customer service: Delivering a compassionate, clear, and supportive claims experience. Investigation: Assessing property damage, reviewing details, and determining coverage. Communication: Keeping customers informed using phone, email, or video as needed. Negotiation: Reaching fair settlements with customers, vendors, and other carriers. Problem‑solving: Using tools, resources, and critical thinking in a fast‑paced environment. Documentation: Maintaining accurate, timely records in the claims system. You’re provided with comprehensive training: The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. Ongoing training opportunities for continuous improvement happen regularly on the job. You will be required to attend approximately 2 weeks of training that will take place in Wheeling, IL or Dallas, TX. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you.

Requirements

  • Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
  • Valid driver's license and willingness to travel as part of the job requirements.
  • Residency within the posted location is mandatory for this role.

Nice To Haves

  • 2+ years of experience in property adjusting or water mitigation, with Xactimate proficiency highly desired.
  • Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
  • Excellent communication and interpersonal skills to provide exceptional customer service.
  • Ability to travel to customers' homes and handle virtual claims countrywide effectively.
  • Detail-oriented and organized, with a focus on delivering high-quality work.

Responsibilities

  • Traveling to customers' homes to perform on-site inspections
  • Investigating coverage
  • Preparing estimates
  • Settling claims promptly
  • Handling virtual claims using tools such as Xactimate and ClaimsX Video Collaboration
  • Delivering a compassionate, clear, and supportive claims experience
  • Assessing property damage, reviewing details, and determining coverage
  • Keeping customers informed using phone, email, or video as needed
  • Reaching fair settlements with customers, vendors, and other carriers
  • Using tools, resources, and critical thinking in a fast‑paced environment
  • Maintaining accurate, timely records in the claims system

Benefits

  • Competitive pay with needed support for continuous development and career advancement.
  • Flexibility in scheduling and a time off policy that helps support your work/life balance.
  • Initial and ongoing training to get you proficient in your new role.
  • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
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