Property Adjuster - Field Estimating - Albuquerque, NM

Allstate • Albuquerque, NM

1d • $68,000 - $117,700

About The Position

As a Field Property Adjuster, you will deliver exceptional service to our policyholders by traveling to customers' homes to perform on-site inspections, investigate coverage, prepare estimates, and settle claims promptly. You may also handle virtual claims using tools such as Xactimate and ClaimsX Video Collaboration. This role has a strong focus on water losses, as well as other perils such as minor fire, wind/hail, and miscellaneous property claims, ensuring customers receive expert guidance and resolution during challenging situations. You’ll use a mix of skills to succeed in this role, including: Customer service: Delivering a compassionate, clear, and supportive claims experience. Investigation: Assessing property damage, reviewing details, and determining coverage. Communication: Keeping customers informed using phone, email, or video as needed. Negotiation: Reaching fair settlements with customers, vendors, and other carriers. Problem‑solving: Using tools, resources, and critical thinking in a fast‑paced environment. Documentation: Maintaining accurate, timely records in the claims system.

Requirements

• Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
• Valid driver's license and willingness to travel as part of the job requirements.
• Residency within the posted location is mandatory for this role.

Nice To Haves

• 3+ years of experience in property adjusting, with Xactimate proficiency highly desired.
• Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
• Excellent communication and interpersonal skills to provide exceptional customer service.
• Ability to travel to customers' homes and handle virtual claims countrywide effectively.
• Detail-oriented and organized, with a focus on delivering high-quality work.

Responsibilities

• Traveling to customers' homes to perform on-site inspections
• Investigating coverage
• Preparing estimates
• Settling claims promptly
• Handling virtual claims using tools such as Xactimate and ClaimsX Video Collaboration
• Assessing property damage
• Reviewing details
• Determining coverage
• Keeping customers informed using phone, email, or video as needed
• Reaching fair settlements with customers, vendors, and other carriers
• Using tools, resources, and critical thinking in a fast‑paced environment
• Maintaining accurate, timely records in the claims system

Benefits

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed