Project Support Specialist

Agilix Solutions • Lenexa, KS

5h

About The Position

Agilix Solutions is seeking a Project Support Specialist for our Lenexa, KS branch. This position will be responsible for managing the day-to-day tasks of a project, from planning to execution, for all projects, which include Gear, Lighting, Clean Energy, and Commodities.

This role will report to the Operations Manager of Lenexa.

Requirements

• Strong organizational skills with the ability to manage multiple priorities efficiently.
• Demonstrated ability to build and maintain positive customer relationships.
• Effective verbal communication skills, including clear and confident phone interaction.
• Ability to collaborate successfully within a team‑oriented environment.
• Proven capacity to multitask and adapt in a fast‑paced setting.
• Proficiency with Microsoft Office applications, particularly Excel.
• Experience working within ERP systems to research, enter, or update data.
• Minimum of three years of customer service or related experience.

Responsibilities

• Prepare and maintain reports, invoices, and status updates for large contractor projects, ensuring accuracy and timely communication.
• Process and update purchase orders, coordinating closely with internal teams and vendors.
• Provide reporting support to Warehouse, Purchasing, and Accounting teams by compiling commodity reports, Will Call reports, sales error summaries, and purchase order updates.
• Manage customer stock returns, vendor returns, and lighting damage/defective replacements, ensuring proper documentation and follow‑through.
• Resolve invoice issues, debit memos, and pricing discrepancies by researching details and collaborating with Accounting and Sales.
• Track shipments, expedite orders when necessary, and file freight claims to support on‑time delivery and issue resolution.
• Support product availability updates and coordinate lighting and gear storage, releases, and documentation.
• Create and maintain lighting and gear order status sheets to provide project visibility for internal and external stakeholders.
• Assist with project management for large contractor jobs by coordinating information, updates, and required documentation.
• Manage direct order storage documentation, including packing slip organization, and assist with pulling, packing, and shipping material when needed.
• Serve as emergency switchboard backup and assist with processing backorder releases.
• Prepare dray tickets as required and support credit memo resolutions.
• Assist Account Managers with vendor relations, project visits, and follow‑up activities.
• Submit and track RGA requests, update bid board, and support logistics functions including freight credits and tracking.
• Process credits, rebills, and monthly/annual reports.
• Coordinate delivery method changes and assist with returns.
• Monitor and resolve Will Call orders older than 30 days and manage wire reel order tracking.
• Assist with Project Solutions Group quotes and orders.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (Employer contributions for 1st year only)
• 401(k) (Company match contributions and discretionary annual profit-sharing plan)
• Company Sponsored Life Insurance
• Company Sponsored Short-Term Disability
• Company Sponsored Long-Term Disability
• Employee Assistance Program
• Monthly allocation of work-from-home days
• Legal Services
• Critical Illness
• Life Insurance
• Dependent Care/FSA

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed