Project Support Analyst
About The Position
The Project Analyst supports the delivery of Information Technology (IT) and Operational Technology (OT) projects within a utility environment. This role partners with Project Managers, engineering teams, operations, cybersecurity, and vendors to support planning, execution, tracking, and reporting across initiatives that enable grid operations, enterprise systems, and field technologies. The Project Analyst plays a key role in ensuring projects follow utility governance, security standards, and regulatory requirements while meeting schedule, cost, and quality objectives.
Requirements
- Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
- 2–5 years of experience supporting IT, OT, or technology-driven projects.
- Experience working in structured or regulated environments.
- Familiarity with project management methodologies (Waterfall, Agile, or hybrid).
- Proficiency with project and collaboration tools (e.g., MS Project, Smartsheet, Jira, SharePoint).
- Strong organizational, analytical, and documentation skills.
- Effective written and verbal communication skills.
Nice To Haves
- Experience in a utility, energy, or critical infrastructure environment.
- Exposure to OT systems such as SCADA, ADMS, OMS, AMI, or field/telecom technologies.
- Understanding of IT/OT cybersecurity considerations.
- Experience supporting vendor-led implementations.
- CAPM, PMP, or similar project management certification (or in progress).
Responsibilities
- Project Planning & Coordination Support planning activities for IT/OT projects, including scope definition, schedules, milestones, and dependencies.
- Coordinate project tasks across IT, OT, engineering, operations, cybersecurity, and vendor teams.
- Track deliverables, action items, and decisions to support on-time execution.
- Schedule, Cost & Resource Tracking Maintain project schedules and dashboards; monitor progress against approved baselines.
- Track project financials, including budgets, forecasts, accruals, and invoices.
- Support resource planning and effort tracking across internal and external teams.
- Reporting & Documentation Develop and maintain project documentation such as charters, work plans, risk and issue logs, change requests, and decision logs.
- Prepare weekly, monthly, and executive-level status reports.
- Ensure documentation aligns with utility PMO standards, audit requirements, and regulatory expectations.
- Risk, Issue & Change Management Identify, log, and monitor project risks and issues; assist with mitigation planning and escalation.
- Support change control processes, including impact analysis and approval workflows.
- Track interdependencies between IT and OT workstreams and highlight potential impacts.
- Stakeholder & Vendor Support Act as a coordination point between business stakeholders, IT/OT teams, and third-party vendors.
- Support meeting facilitation, including agendas, materials, and meeting minutes.
- Assist with vendor deliverable tracking and compliance with contractual requirements.
- Governance, Security & Compliance Support adherence to SDLC, IT/OT governance frameworks, and utility policies.
- Assist with cybersecurity, NERC, and regulatory documentation and review processes (as applicable).
- Support audit readiness and evidence collection for project activities.
Benefits
- health, dental, vision, and life insurance
- 401(k) with employer match
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
