Project Specialist

NRC Health • Lincoln, NE

16h • $60,000 - $81,000 • Remote

About The Position

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything. Our associates. . . Have Purpose – we do work that matters for our partners, the community, and the healthcare industry. Innovate with us to move healthcare forward. Give back to the community with paid volunteer time off. Think Boldly – we have big ideas and are empowered to “think like an owner.” Fit your role and do what you love. Grow and develop along a career path designed by you. Feel Connected – our favorite thing about our workday is each other. Support one another – no one says, “That’s not my job.” Celebrate with each other at beer:30, virtual events, and company gatherings. Be Understood – we are each unique and want to live our best lives at work and home. Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave. Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan. Who we want When others describe you, do they say you have a self-starter attitude with a strong sense of ownership and dedication? Do you have a passion for project management? Do you have a gift for organization, prioritization and coordination? Do you work well under pressure and are able to meet tight deadlines consistently and accurately? Does your attention to detail, accuracy, and quality of work stand out amongst your peers? Do you possess exceptional customer service skills? Do you enjoy working on a team and also as an individual contributor? What you will do As a Project Specialist, you will serve as the customer-facing technical expert across our products and solutions. You will partner with internal teams to execute customer deliverables. These responsibilities include coordinating timelines, managing requests, and ensuring all projects are meeting or exceeding the established metrics for contract, deadline, and quality standards. You will attend customer calls, provide regular updates to customers and internal teams, and work collaboratively to ensure customer success.

Requirements

• Bachelor’s degree or 4 years equivalent work experience
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational skills, ability to prioritize, and attention to detail
• Ability to take initiative, manage competing priorities, and work collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite (including Word, Excel, and Outlook)
• Technical aptitude for learning new software and systems

Nice To Haves

• Healthcare experience is a plus

Responsibilities

• Serve as the customer-facing technical expert across our products and solutions.
• Partner with internal teams to execute customer deliverables.
• Coordinating timelines
• Managing requests
• Ensuring all projects are meeting or exceeding the established metrics for contract, deadline, and quality standards.
• Attend customer calls
• Provide regular updates to customers and internal teams
• Work collaboratively to ensure customer success.

Benefits

• My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave.
• Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level