Project Specialist

Renuity•Bensenville, IL

17h•$23 - $25

About The Position

Renuity Technician Assistant Hourly Base Wage: $22/hr The home improvement industry is broken. Renuity is here to fix it. We’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started. If you’re ready to build the future of home improvement, join us. What We Offer Competitive Pay: $22.50-$25/hr Monday - Friday schedule Comprehensive benefits including medical, dental, and vision Opportunity to work with a nationally recognized brand, Kohler! About the Role Provide exceptional customer service by answering the phone promptly and being ready to answer any queries, resolve any issues, or obtain any necessary information. Maintain exceptional working relationships with customers, installers, vendor partners, and other staff Ensure all aspects of each project are running smoothly by creating job folders, communicating with customers, processing sale/contract orders, and uploading all contract documentation daily Assist the Install manager with scheduling installation dates and service requests, ordering all job materials, and pulling building permits Key Qualifications Strong verbal and written communication and customer service skills with an expertise in problem resolution. Exceptional multi-tasking skills with great attention to detail and an ability to prioritize tasks. Experience using Outlook and other Microsoft Office programs and the ability to learn other computer programs. About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. #RHB Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected]. If you have a question regarding your application, please contact [email protected] To access Renuity's Privacy Policy, please click here:

Requirements

Strong verbal and written communication and customer service skills with an expertise in problem resolution.
Exceptional multi-tasking skills with great attention to detail and an ability to prioritize tasks.
Experience using Outlook and other Microsoft Office programs and the ability to learn other computer programs.

Responsibilities

Provide exceptional customer service by answering the phone promptly and being ready to answer any queries, resolve any issues, or obtain any necessary information.
Maintain exceptional working relationships with customers, installers, vendor partners, and other staff
Ensure all aspects of each project are running smoothly by creating job folders, communicating with customers, processing sale/contract orders, and uploading all contract documentation daily
Assist the Install manager with scheduling installation dates and service requests, ordering all job materials, and pulling building permits