About The Position

Mobile Outreach using Volunteer Engagement (MOVE) Global is an emergency response program committed to assisting natural disaster relief workers with short-term communications and power solutions. These temporary emergency relief provisions assist first responders with phone charging, internet & communications support, lighting, and power. Additionally, when not deployed, MOVE Global assets are used by volunteers to conduct community outreach and facilitate learning opportunities for students and the general public in STEM (Science, Technology, Engineering, and Math). This program is run by the MOVE Global Committee (MGC), which falls under the IEEE Humanitarian Technologies Board (HTB). The MGC shall support the broad vision of IEEE volunteers worldwide, who carry out and/or support MOVE Global programs at the geographic level. The MOVE Global program generally works in coordination with local partners such as the American Red Cross. The purpose of this position is to support the day-to-day operations of the MOVE Global program by assisting with project coordination, operational tasks, and digital and communications support, aligned with the program's longer-term strategy and overall Humanitarian Technologies strategy. This role reports to the Senior Manager, Humanitarian Technologies, who reports to the Senior Director. This position will work very closely with the volunteer leadership team of the MOVE Global Committee (MGC), the Humanitarian Technologies Board (HTB), and other Humanitarian Technologies (HT) staff. This position works under general supervision. The position will be hybrid and will require attendance at IEEE's offices in Piscataway, NJ, two to three days per week.

Requirements

  • Bachelor's degree or equivalent experience Preferably in Public Administration, Business, Marketing, or International Relations Req
  • 4-7 years 4-7 years of work experience in humanitarian programs or non-profit organizations Req
  • At least 4 years of demonstrated experience in high-level stakeholder management (e.g senior volunteers or senior management) Req
  • Project & Operational Support: Ability to support project implementation and day-to-day operations by tracking tasks, maintaining accurate information, and assisting with documentation needed for short- and longer-term planning. Demonstrated capacity to manage multiple tasks and priorities, work both independently and collaboratively, and follow established processes with limited supervision.
  • Communication & Interpersonal Skills: Exceptional written and verbal communication; skilled in developing/delivering presentations (in-person/virtual). Strong self-awareness, empathy, and tact for engaging high-level volunteers/board members in sensitive contexts while maintaining trust.
  • Stakeholder Management: Proven ability to manage and collaborate effectively with diverse stakeholders, including volunteers and partner organizations, to achieve shared goals.
  • Financial & Administrative Support: Ability to track basic financial information, maintain organized records, and review recurring financial summaries with attention to detail. Responsible for flagging discrepancies, deadlines, and relevant updates, and timely escalating items to the Senior Program Manager or financial administrator for follow-up.
  • Digital & Technical Support: Proven experience supporting basic digital communications and content creation, including newsletters, websites, and social media posts, using tools such as Canva, Google Slides, Loomly and Microsoft Office. Able to follow established templates and processes, learn new digital systems quickly, and support routine updates, tracking, and posting across digital platforms; experience with SmartSheets is a plus.
  • Leadership & Work Ethic: Strong problem-solving, and decision-making abilities. Excellent time management; able to work independently or in a team with minimal supervision. Able to travel (10 - 15%25).
  • Mission Alignment: Passion for humanitarian and mission-driven work. Demonstrated cultural sensitivity and embraces diversity. Experience with non-profit or volunteer-led organizations preferred.

Nice To Haves

  • At least 3 years of experience in digital marketing and development of digital assets is required.
  • Experience with non-profit or volunteer-led organizations preferred.

Responsibilities

  • Lead planning and execution of all virtual and in‑person meetings for MOVE USA, MOVE India, MOVE Puerto Rico, and the MOVE Global Committee.
  • Prepare agendas, develop meeting materials, draft minutes, and track follow‑up items to ensure timely completion.
  • Coordinate onsite support and collaborate with the IEEE CEE (Conferences, Events and Experiences) department as needed.
  • Serve as the operational lead for MOVE Global’s day‑to‑day activities, ensuring alignment with program goals and HT strategic objectives.
  • Track project tasks, implement process improvements, and support the deployment and readiness of MOVE units and locales.
  • Provide direct support to MOVE volunteers and staff to ensure smooth program execution.
  • Manage swag and supply inventory, including ordering, tracking, shipping, and annual insurance‑related reporting.
  • Coordinate distribution of MOVE STEM activity materials across regions to ensure consistency and availability.
  • Maintain and update program documentation, including the MOVE Global Guidance Manual and volunteer training materials.
  • Support budget monitoring by tracking expenditures, out‑of-budget requests, and adherence to HTB financial guidelines.
  • Review and monitor operational agreements and contracts, flagging renewal dates and ensuring proper processing.
  • Assist the MGC in overseeing implementation and governance across all geographic expressions of MOVE Global.
  • Administer expansion requests by gathering feasibility data, documenting volunteer and budget requirements, and preparing materials for leadership review.
  • Collect and analyze program performance data to identify operational bottlenecks and improvement opportunities.
  • Prepare regular updates and reports for the Humanitarian Technologies Board and staff to ensure transparency and accountability.
  • Cultivate strong relationships with MOVE volunteers, leadership, and partner organizations.
  • Provide administrative and program management support for additional HT initiatives as assigned by the Senior Manager or Senior Director.
  • Serve as the lead administrator for MOVE websites and related program sites, ensuring timely updates and alignment with HT messaging.
  • Oversee proper use of the MOVE brand across regions and provide training to volunteers, particularly in risk‑management‑related brand practices.
  • Provide digital support for MOVE USA, including website updates, social media access, newsletter distribution, and content creation.
  • Develop presentations and communication materials to highlight program achievements and support volunteer engagement.
  • Create and update content showcasing MOVE Global progress and impact to increase visibility and support fundraising goals.
  • Collaborate with the Senior Manager to develop and execute sustainability and marketing initiatives aligned with MGC and HT priorities.
  • Support the creation and implementation of fundraising strategies and campaigns in partnership with MGC leads, the Senior Director, and the IEEE Foundation.
  • Ensure development efforts align with program needs and long‑term financial sustainability.
  • Collaborate with senior volunteers and staff to advance the strategic vision for the MOVE program in alignment with HT’s strategic focus areas.
  • Contribute to strategic planning efforts led by the MOVE Global Committee to support long‑term program success and sustainability.
  • Support the identification and implementation of strategies that enhance program efficiency, scalability, and impact.
  • Assist in developing new processes and frameworks as the program evolves to ensure operational readiness for future growth.
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