Project Specialist III

SAM, LLC • Elkhart, IN

62d • Hybrid

About The Position

The Project Specialist supports SAM’s Operations teams by coordinating administrative and project-related activities to ensure accurate project setup, maintenance, and billing. This role plays a key part in supporting financial accuracy, reporting, and communication across multiple departments while contributing to overall project efficiency and compliance.

Requirements

• Relevant experience in a professional capacity, demonstrating strong project coordination and administrative skills.
• Strong computer skills and experience with related software programs
• Excellent written and verbal communication skills including the ability to clearly articulate assignments and deliverables
• Ability to think critically, analyze data and problem solve
• Ability to troubleshoot issues and problem solve on the fly
• Ability to meet or exceed aggressive deadlines while maintaining teamwork and collaboration with others

Responsibilities

• Support Operations teams with project initiation and setup, ensuring accuracy and completeness of all required documentation
• Maintain ongoing communication with Operations and Billing teams to review active projects and identify opportunities for project maintenance or corrections
• Monitor, analyze, and reconcile project details, billings, and performance metrics, taking corrective action as needed
• Assist in reviewing client invoices and facilitate communication related to billing, payments, and cash collections
• Prepare and distribute reports to Operations and Management teams regarding project status, performance, and organizational metrics
• Collaborate with Project Billing and Support teams to stay current on process and procedural updates
• Mentor and train Project Specialist I and II team members, and assist in developing and maintaining training documentation and materials
• Provide support for internal and external audit processes by gathering required project-related documentation
• Perform other related duties as assigned to support team and company objectives

Benefits

• Health and Wellness Benefits: BlueCross BlueShield health insurance coverage begins the month after your hire date, Free Vision + Dental plans for employees, company-paid premiums for Long-term disability/Life Insurance (with HSA + FSA plans), SAM Cares program focused on holistic well-being
• Financial Benefits: Employee Referral Rewards Program of $1K, $2,500 or $5K, Access to Ramsey Smart Dollar to support financial goals and retire with confidence, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend
• Work-Life Balance: Flexible hybrid work schedules for office positions, paid time off including vacation/sick/holidays, parental leave to support families
• Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check-Ins, SAM WINS - our initiative for women-focused leadership and development, Milestone Anniversary Recognition, SAMbassador mentorship program
• Perks and Discounts: Access to “Perks at Work” for discounts on wellness + travel + leisure and everyday purchases, company-sponsored events, free office snacks
• Culture and Awards/Achievements: SAM Named 2023 Top Workplace USA for Second Consecutive Year ; 2023 SAM Ranks No. 88 on ENR Top 500 Design Firms

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees