Project Scheduling Technician

Concrete Driveway Co.•Greenville, SC

11d

About The Position

Scheduling Technician GO TO THE FRONT OF THE LINE! Beyond just your resume. Cut and paste this link into your browser and complete a Pre-Recorded Video Interview. Tell us all about yourself and why you're a fit for this job. https://clrco.com/35s9VX5V3X The role of a Scheduling Assistant is to ensure the success of every customers experience with our company. Although they will not be physically performing the work, they will be customers liaison during the production process to ensure that the customer is receiving the proper expectations and care. If you consider yourself humble and hungry, we welcome you to apply! Concrete Driveway Co is built on one thing: SERVICE . We SERVE homeowners across the US with their residential concrete products. We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question who to call.

Requirements

Prior Experience scheduling work or appointments.
Proficient in mathematical calculations.
Consider yourself to be meticulously detail oriented
Have excellent customer service skills and authentically enjoy serving others
Are highly self-motivated to complete tasks in a timely manner
Have geographical knowledge of service areas or map reading skills
Are proficient in technology platforms
Are able to manage and execute multiple tasks at the same time
Have strong verbal and written communication skills

Responsibilities

Receiving new sold jobs from the Outside Sales team across all locations
Convert sold jobs and confirm all details and documents have been collected and input into the CRM platform
Contact each customer to facilitate initial invoice to collect a 50% deposit for each job
Manage scheduling the projects at the earliest available opening on the production calendar.
Assign appropriate team members from the sales and operations team to each job within central CRM platform
Inform customers of timeline and expectations for the jobs and connecting them to the assigned Operations Manager