Project Program Senior Director

NTT DATA•Rockville, MD

19h

About The Position

The Program Manager serves as the senior accountable leader for delivery of enterprise IT services under this contract. The Program Manager is responsible for overall contract performance, strategic alignment, operational stability, and customer confidence across all task areas.This role ensures seamless integration of governance, technology, and process to sustain and enhance enterprise platforms supporting administrative, scientific, and compliance-driven business operations.

Requirements

Bachelor’s degree
An additional four (4) years of work experience can be substituted for a bachelor’s degree.
Minimum 12 years of IT program management experience.
Minimum 3 years of experience managing enterprise IT programs comparable in size, scope, duration, and complexity to this requirement.
Minimum 3 years of experience managing Federal contracts with multi-year periods of performance.
Minimum 3 years of experience managing Time and Materials environments, including financial oversight and labor management.
Ability to obtain a Public Trust Clearance.

Nice To Haves

Master's degree
Experience leading multidisciplinary technical teams and subcontractors.
Experience supporting Federal health, research, or scientific organizations.
Demonstrated success leading transition efforts from incumbent contractors.
Experience implementing enterprise governance frameworks and structured lifecycle methodologies.

Responsibilities

Serve as the primary point of contact to the Contracting Officer and COR for all contractual and performance matters
Provide end-to-end program oversight, including operations, enhancements, releases, risk management, and transition activities.
Ensure compliance with all SOW requirements, schedule commitments, and Time and Materials financial controls.
Lead governance reviews, executive briefings, and performance reporting to Government stakeholders.
Oversee subcontractor performance and ensure alignment with contractual obligations.
Implement structured risk management processes to identify, mitigate, and monitor technical and operational risks.
Establish measurable performance metrics and maintain visibility into service levels, system stability, and delivery outcomes.
Ensure disciplined change management, configuration management, and release governance processes are followed.
Lead transition-in activities to ensure continuity of services and retention of institutional knowledge.
Develop and maintain staffing strategies aligned to Government-provided labor mix and level of effort.
Drive continuous improvement initiatives that enhance efficiency, reliability, and service quality.