Our teams help organizations of all kinds redefine what's possible, give shape to the future - and get there. We focus on high-impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes. The Project/Program Manager is accountable for the overall delivery, coordination, and success of a clinical software system implementation. This role provides day-to-day leadership across discovery, planning, rollout, and validation phases, ensuring alignment to defined scope, objectives, timelines, and success metrics. Acting as the primary point of coordination between team members and client stakeholders, the Project/Program Manager drives clarity, momentum, and accountability throughout the engagement. This position oversees implementation planning, staffing coordination, and execution across multiple sites and operational groups. The Project/Program Manager manages dependencies, risks, and changes while ensuring consistent application of training and change management strategies. They support issue escalation and resolution, guide wave-based rollout execution, and ensure progress tracking, adoption measurement, and deliverable quality throughout the engagement lifecycle. In addition, the Project/Program Manager provides strategic leadership around stakeholder engagement, readiness, and sustainment. They partner closely with delivery team members and executive sponsors to ensure the implementation transitions successfully from rollout to steady-state operations, delivering measurable outcomes and a sustainable adoption model.
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Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees