Project Prog. Mgmt. Specialist Advisor

NTT DATA•Plano, TX

41d•Remote

About The Position

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Project Prog. Mgmt. Specialist Advisor to join our team in Plano, Texas (US-TX), United States (US). We are currently seeking a BPO Project Prog. Mgmt. Specialist Advisor to join our team. Must Live in Continental United States This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Pay for this role is $102,675 Salary Job Summary: The Project/Program Management Specialist Advisor provides strategic guidance and operational support for complex projects and programs across the organization. This role ensures alignment with business objectives, oversees planning and execution, and drives process improvements to achieve successful outcomes. The advisor collaborates with cross-functional teams, manages resources, and applies advanced project management methodologies to deliver projects on time, within scope, and budget.

Requirements

Education: Bachelor's degree
Experience: 10 years of relevant experience in Banking, Healthcare, or Insurance industries
Experience: 3 years in leading Medium to large scale BPS Projects/ Programs
Skills: Strong knowledge of project management methodologies (Agile, Waterfall, etc.).
Proficiency in project management tools (MS Project, Copilot, Power Automate, SharePoint).
Excellent analytical, problem-solving, and organizational skills.
Strong communication and stakeholder management abilities.
Ability to manage multiple priorities under pressure.
RAID documentation and management
New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
Must Pass Drug screen
Must Pass a background check with Education check and employment verification check.
Individuals must provide their own high speed internet access with speeds at or above 50 Mbps.
A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location.
Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment.
The workspace must be a permanent, unencumbered location used daily for work.
Employees must work with minimal distractions that do not interfere with business operations or service delivery.
Ideally, the workspace is isolated from other household members and used exclusively for job duties.
Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service.
Employees must work from the same location consistently unless prior approval is obtained.
The new location must meet all Remote Workspace and Technology Requirements.
Notification to NTT DATA Management is required before relocating

Nice To Haves

Certifications: Prince 2 or PgMP preferred.

Responsibilities

Develop and implement comprehensive project and program plans, including scope, timelines, milestones, and deliverables.
Monitor and report on project/program performance metrics, ensuring adherence to quality standards and organizational goals.
Coordinate cross-functional teams to ensure effective communication and collaboration throughout the project lifecycle.
Identify risks and develop mitigation strategies to minimize disruptions and ensure continuity.
Manage budgets, track expenditures, and conduct financial analysis to maintain cost efficiency.
Provide strategic recommendations to senior leadership based on data-driven insights and performance analysis.
Facilitate process improvements and automation opportunities to enhance operational efficiency.
Ensure compliance with organizational policies, industry standards, and regulatory requirements.
Prepare and deliver detailed reports and presentations for stakeholders and executive leadership.
Mentor and train team members on project management best practices and tools.