Project Manager

SERVPRO of ICC, LLC•Des Moines, IA

11h

About The Position

The Project Manager oversees all aspects of assigned restoration & construction projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow. There are multiple training and development programs available to all employees, which can lead to receiving industry certifications! If you thrive in a dynamic and fast-paced environment, while possessing the ability to adapt to changing priorities, we invite you to apply for this exciting opportunity today!

Requirements

Minimum 3 years of experience in operations.
Minimum 1 year management and/or supervisory experience.
Strong interpersonal skills, leadership skills, and management skills.
Strong communication skills, oral and written.
Minimum of high school diploma or equivalent.
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
Ability to repetitively push/pull/lift/carry objects.
Ability to work with/around cleaning agents.
Ability to wear a respirator for their safety due to potentially being exposed to fumes or airborne particles.

Nice To Haves

Experience in cleaning, restoration, or construction.
Associate degree or bachelor’s degree

Responsibilities

Manage the customer experience and overall customer satisfaction.
Manage the client experience and overall client satisfaction.
Provide priority response to potential customers.
Develop scope of work for projects and review estimates.
Negotiate customer and/or client approval of project scope and estimate.
Schedule crews and resources to provide service on active projects.
Coordinate and oversee the production of services with crews and subcontractors.
Document and/or review job file to support the services provided.
Maintain communication with internal and external stakeholders.
Manage production expenses, equipment and materials (assets).
Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.