Project Manager

SERVPRO Team FriermuthPuyallup, WA
10d

About The Position

The Project Manager (PM) leads our mitigation operations and drives revenue through consultative selling. You will inspect, scope, and estimate projects; convert opportunities into signed projects; and ensure our crews deliver exceptional customer outcomes on time, safely, and profitably.

Requirements

  • 3+ years in restoration, construction, or field operations; 1+ year in people leadership.
  • Proven consultative sales track record—comfortable presenting solutions and closing.
  • Proficiency with estimating and job management software (e.g., Xactimate).
  • Strong communication, negotiation, planning, and problem solving skills.
  • Valid driver’s license; ability to work an on call rotation when needed.
  • Ability to successfully complete a Servpro required background check and drug test subject to applicable law.

Nice To Haves

  • IICRC certifications preferred (WRT, ASD, AMRT); OSHA 10/30 a plus.

Responsibilities

  • Conduct on site inspections, develop scopes of work, and prepare accurate estimates.
  • Close projects from your inspections by presenting clear solutions, setting expectations, and earning trust.
  • Maintain a high closing ratio on assigned leads and self generated opportunities.
  • Partner with Business Development to maximize revenue, margin, and customer retention.
  • Own the follow through: ensure deposits, authorizations, and job files are complete to start work promptly.
  • Manage the customer experience end to end; set clear scope, timeline, and communication cadence.
  • Schedule and coordinate crews, equipment, and vendors for efficient job execution.
  • Oversee job cost control (labor, materials, equipment, subcontractors) and change orders.
  • Ensure safety, risk management, and compliance with company standards and regulatory requirements.
  • Review job documentation (photos, moisture logs, tech notes) and audit for completeness and quality.
  • Recruit, train, coach, and develop Restoration Supervisors and Technicians; model our Core Values daily.
  • Set priorities, remove roadblocks, and recognize wins.
  • Foster a learning culture—be teachable, give/receive feedback, and drive continuous improvement.
  • Communicate clearly with customers, adjusters, property managers, and internal stakeholders.
  • Produce timely reports on pipeline, revenue, margin, cycle time, and customer satisfaction.

Benefits

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Dental insurance- Available day 1
  • Health insurance- Available day 1, with 5 different plans to select from
  • Vision insurance- Available day 1
  • 401(k) after 1 year with 4% employer match
  • 6 paid holidays + 1 floating holiday throughout the calendar year after 90 days
  • 1 week total paid vacation time after 1 year of employment
  • Employee referral program
  • Career path planning and training
  • Employee recognition programs

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service