Project Manager

LimeLight Marketing•Pittsburg, KS

About The Position

As a Project Manager at LimeLight Marketing, you will assist in overseeing the planning and execution of projects for multiple client accounts, with support from senior staff on the delivery team. This will include website projects built in WordPress and other web platforms, as well as marketing projects such as brochures, logo designs, videos, and more. The ideal candidate for this role has experience in customer facing positions, a keen eye for detail, and is analytical and able to identify key requirements and communicate them to others. You’ll work with business development in the sales process to gather business and technical requirements necessary to scope and estimate project budgets, working closely with our creative and development teams. You’ll work with various specialists to deliver projects that achieve the project goals, delight the client, and maintain the engagement and motivation of the internal team throughout the project. You’ll also work closely with our contractor bench whenever we need to flex work out due to high demand. To be successful in this position, you’ll be a meticulous communicator, a self-starter, eager to learn, tech-savvy, and have excellent time management and prioritization skills to consistently meet deadlines.

Requirements

Experience working with customers/clients in various settings, intaking requests and turning those into results and deliverables
Someone with a process-oriented mindset, who creates efficiencies in their own workflow whenever possible
Bachelor’s degree in marketing, business, communications, or a related field
Proven to have excellent time management skills and is an excellent communicator
Has a strong work ethic and personal accountability
Can effectively give and receive constructive criticism

Responsibilities

Work with clients and Account Managers to extract project goals and requirements
Assist senior delivery staff with project plan build-outs and scheduling as needed
Intake and assign client support tickets for development maintenance retainers
Write project briefs and documentation, with review from senior Delivery staff
Ensure project teams are briefed on project requirements and expectations
Ensure projects stay on time and are delivered in scope
Handle and resolve client complaints, escalate if necessary
Ensure all work delivered are fully tested/verified, and issues are resolved prior to delivering to client
Pull budget and pacing reports for client projects
Enter and maintain project expenses and contractor invoices
Ensure time is logged accurately and in a detailed fashion on projects
Work within website CMS platforms (e.g. WordPress, Shopify, BigCommerce, etc) to triage basic requests related to configuration and product management
Responsible for ensuring LimeLight’s processes for website and marketing projects are followed (with input from strategists and senior Delivery staff as needed)
Utilizes AI tools and workflows to streamline and find efficiencies in processes wherever possible