Project Manager

City of New York•New York City, NY

4h•Onsite

About The Position

ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT The Strategy, Products, and Innovation division is the agency’s newest division and leads the strategic planning and policy work, working across the agency to test out and implement new ideas. This division also creates the agency’s product roadmap to take us into future elections while maintaining and improving existing systems. The new Product Strategy vertical will be responsible for creating the overall roadmap for tech modernization and process improvements; prioritize tech projects to pursue and liaise between technical engineers and subject matter experts; and align tech projects with the agency’s strategic plan and objectives. JOB DESCRIPTION As a Project Manager at the Campaign Finance Board (CFB), this role will be responsible for overseeing team processes that deliver complex, enterprise-grade applications. This role will work closely with UX, Product Managers, Engineers, QA and CFB Subject Matter Experts to deliver the highest quality implementation experience and applications to your users. The ideal candidates are resourceful problem solvers who are not afraid to roll up their sleeves and get involved in any part of the process, with a background in managing user facing products, technical project management, and/or solution delivery. You are the type of person that naturally finds a way to get things done correctly. This position will require the selected candidate to obtain NYC residency within 90 days of starting their job and be in-person in the CFB Manhattan office a minimum of 1 day a week.

Requirements

A clear understanding of the major stages of software development (planning, building, testing, launching) and what documentation/deliverables are needed at each stage.
Familiarity with agile development methodologies (like Scrum or Kanban), human-centered design principles, and knowing how to apply these frameworks to organize tasks, prioritize work, and run effective team ceremonies (like stand-ups or retrospectives).
Knowledge of risk management techniques and mitigation planning, paired with an awareness of current technology trends and tools.
Depth of experience in one or more technical areas, such as engineering, data, design, user research, or project management.
Understanding that the work directly serves the public interest and that CFB processes are guided by clear mandates, which means attention to detail and transparency are non-negotiable.
Strong project management capabilities with the capability to break down a large project into small, manageable tasks, assign them clearly, and track how one task depends on another to prevent bottlenecks.
Effective communication skills to lead productive meetings where every voice is heard, decisions are clear, and the team leaves feeling aligned and respected.
The ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, considering the relative costs and benefits of potential actions to choose the most appropriate one.
The skill to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Persuading others to change their minds or behavior.
Proficiency with digital project management tools.
Ability to work well under pressure and effectively prioritize tasks to keep team members focused amidst shifting timelines and needs. This includes understanding the most important deadline or deliverable and aligning the team's daily efforts to achieve that critical priority.
The ability to recognize a potential problem before it fully escalates.
The capacity to recognize when a requirement or direction is vague, and to proactively ask the right questions to get the clear answers needed to keep the technical team focused and unblocked.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Demonstrated ability to research and propose new approaches and think creatively and flexibly about how to meet diverse audience needs.
Taking responsibility for decisions and outcomes, both personally and as a team, with a commitment to ethical practices and transparency in all dealings. This includes seeing tasks through to 100% completion, even when they are difficult, and feeling personally accountable for the final outcome of the work.
Understands and considers the needs and perspectives of others and motivates team members to reach common objectives.
Fostering an inclusive environment where diverse perspectives are valued and embracing new ideas to improve processes and solve problems.
Able to take and give feedback well, which is essential for continuous professional and team improvement.
Exhibits passion and energy for the work and the agency’s mission.
Strong attention to detail while maintaining the flexibility to adjust strategies and approaches in response to changing circumstances.

Nice To Haves

Bachelors' degree in a related field and/or a minimum of 2 years of experience working with enterprise custom software solutions, including hands-on involvement in development, implementation, and project management.
Proven success in managing complex projects to successful completion.
Proficiency with Azure DevOps, Monday, Microsoft Office Suite, JIRA, Confluence, and similar.
Experience as a Scrum Master preferred.

Responsibilities

Oversee projects from initial requirements gathering through final delivery and ongoing support, ensuring timely completion, budget alignment, and stakeholder satisfaction.
Serve as the primary point of contact for all internal and external stakeholders, establishing and executing a transparent and consistent project communication plan.
Confer with project personnel to identify and quickly resolve problems to maintain momentum and quality.
Anticipate and address project risks and dependencies.
Partner with technical teams to shape and implement solutions that align with the CFB’s mission and operational needs.
Provide supportive leadership to project teams, promoting a culture of learning, collaboration, and continuous improvement. Direct or coordinate the activities of project personnel.
Prepare clear project status reports by collecting, analyzing, and summarizing information and trends. Monitor and track project milestones and deliverables.
Submit project deliverables, ensuring strict adherence to established quality standards.
Manage project execution to ensure adherence to budget, schedule, and scope. Initiate, review, or approve modifications to project plans.
Apply knowledge of the Software Development Lifecycle (SDLC) to guide project execution.
Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or using other methods.
Contribute to strategic planning efforts, helping to advance agency-wide goals and identify, review, or select necessary vendors or consultants.