Project Manager

BDR Solutions•Washington, DC

7d•Hybrid

About The Position

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments. BDR is seeking a Project Manager to join our growing team! This position will be performed as a hybrid role with three (3) days on-site in Washington, D.C. This position requires US Citizenship with an Active Top Secret Clearance and SCI Eligibility (Military Veterans are highly encouraged to apply) Role Overview We are looking for a hands-on technical manager capable of leading a highly talented team on daily IT operations and project progress. The Project Manager is responsible for managing the Division's Information Technology (IT) and IT Security Program. This objective is to provide a wide range of IT business solutions to its customers, providing secure, reliable, and highly available IT business solutions to fulfill program requirements, serving a few thousand end-users located within the Washington, DC area. The Project Manager will provide effective enterprise-level support and services which provide the Government customer the resources needed to achieve its operational objectives. The qualified candidate must be capable of performing management duties that cover the scope of this job description whenever needed.

Requirements

Technical : Ability to learn various technologies quickly
Technical minded (in execution) but business focused (in planning)
Focus on precision and detail when performing duties
Willingness to leverage Vendor Support contracts for system changes and troubleshooting
Operational : Comprehensive in planning, execution and documentation
Go-Getter or Self-Starter; ability to work with light instruction
Willingness to cross-train or mentor team members
Ability to understand the big picture
Professional : Ability to shift focus and priorities on a daily basis
Excellent written and verbal communication
Excellent customer service skills
Willingness to participate in lower level support as a surge resource when needed
Managerial/Leadership : Ability to assist team members in improving non-technical skills
Excellent team interaction and communication
Willingness to provide instruction as needed but not micro-manage team members
Ability to: understand the big picture, problem, or goal; create 50% of the solution independently; work with engineers to finalize a plan of action; and participate at an engineering and operational level as needed (i.e. fill gaps in expertise on project
A Bachelor's degree in an IT or a related field
A current PMP certification
A current CSM (Certified Scrum Master) certification
10+ yrs. of professional Project Management experience
Experience managing a team of IT professionals on multiple projects and concurrent operational support.
U.S Citizenship is required.
Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance.
Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Responsibilities

Identify strengths and weaknesses of the team members and work with each one on improvement areas while offering continual support to each engineer's personal and professional development goals
Properly oversee activities on the IT Operations team and be able to keep the projects moving along while maintaining a strict focus on operational continuity
Provide oversight for remote and on-site support until the incidents are resolved
Provide a root cause and mitigation analysis post-incident within 24 hours
Ability to shift focus and priorities on a daily basis
Excellent written and verbal communication
Excellent customer service skills
Willingness to participate in lower level support as a surge resource when needed
Ability to assist team members in improving non-technical skills
Excellent team interaction and communication
Willingness to provide instruction as needed but not micro-manage team members
Ability to: understand the big picture, problem, or goal; create 50% of the solution independently; work with engineers to finalize a plan of action; and participate at an engineering and operational level as needed (i.e. fill gaps in expertise on project