Project Manager | ERP, CRM, HCM, SIS, SaaS| Remote

Ellucian

4h•Remote

About The Position

Ellucian is seeking an experienced Project Manager to join the North American field delivery team to lead implementations of our integrated administrative solutions for colleges and universities. The Project Manager will support projects including SaaS and Cloud implementations, coordinating functional and technical activities to ensure project success. Candidates should have relevant project management experience, and a strong understanding of the areas outlined below.

Requirements

3 years of hands-on experience managing CRM or ERP SaaS implementations.
Working knowledge of project planning, execution, and resource tracking.
Familiarity with operational elements that influence project performance, such as:
Maintaining up-to-date project plans
Supporting customer satisfaction
Assisting with accurate billing and reporting documentation
Ability to manage priorities in a matrixed environment.
Willingness to collaborate with customer-facing teams to support solution development.
Interest in identifying opportunities for improvement based on knowledge of higher education business processes and technology.
Ability to work independently while seeking guidance from more senior leaders or mentors when needed.

Nice To Haves

Project Management certification (e.g., PMP, CSM) and/or cloud-related certifications are a plus.
Higher education experience preferred.

Responsibilities

Manage projects through all phases of the Ellucian Implementation Methodology from initiation/planning through execution, delivery, and project closeout.
Build and maintain productive relationships with team members, client stakeholders, and peers.
Apply project management disciplines such as scheduling, risk mitigation, resource coordination, and scope management.
Clearly communicate project plans, roles, milestones, and deliverables to internal and external stakeholders.
Utilize standard project management practices and tools to monitor and deliver high-quality solutions.
Identify risks and help mitigate project challenges while tracking dependencies and progress.
Facilitate regular project status meetings and updates to ensure alignment and transparency.
Collaborate with internal teams and client resources to support delivery of integrated solutions.
Serve as a primary point of contact for day-to-day project communications.
Provide regular updates to management on project progress, risks, and issues.
Support project-related discussions around scope, timing, and cost with appropriate stakeholders.
Promote positive client relationships and foster a collaborative project environment.
Escalate and assist in resolving project risks and issues as they arise.
Offer feedback and support to team members to improve performance and outcomes.
Contribute to team cohesion by promoting communication and cooperation across project.

Benefits

Comprehensive health coverage: medical, dental, and vision
Flexible time off
Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
401k w/ match & BrightPlan - to help you save for the future
Parental Leave
5 charitable days to support the community that supports us
Telemedicine
Wellness
Headspace Care (mental health)
Wellbeats (virtual fitness classes)
RethinkCare & Wellthy– caregiver support
Diversity and inclusion programs which provide access to internal employee resource groups
Employee referral bonuses to encourage the addition of great new people to the team
Education Assistance Program
Professional development opportunities