Project Manager

Symetri

29d • Remote

About The Position

Symetri combines technology and business process consulting to help firms successfully plan, design, build and operate land and buildings. With Symetri, you are part of a company that is delivering solutions to improve the entire project delivery process, from planning and design, to construction and operations & maintenance. In other words, you're joining a team that is dedicated to helping our clients leverage technology in innovative ways to build a better world.
This is a fully remote position with hybrid availability in Nashua, NH; Springfield, MO; and Denver, CO.
As Project Manager you will oversee recurring monthly consulting services, providing ongoing client engagement and predictable service delivery. You will manage scope, monthly workloads, and resource assignments while maintaining strong customer relationships. Your responsibilities include leading recurring check-ins, ensuring consistent delivery quality, managing financial performance (burn rate & forecasting) and proactively addressing risks impacting long-term client satisfaction.

Requirements

• 3 or more years of project management experience
• 3 or more years using project management software preference
• Bachelor's degree or equivalent experience.
• Valid driver's license and clean driving record.
• Confidence in taking full responsibility for large-scale projects
• Strong interpersonal, written and verbal communication skills.
• Detail oriented with strong organization skills.
• Pro-active/self-motivated.
• Ability to work effectively both independently and as a member of a team.

Nice To Haves

• Project Management Professional (PMP) Certification, preferred
• General knowledge of manufacturing business systems and/or processes (CRM, ERP, PDM, PLM, and CAD)

Responsibilities

• Serve as the primary day-to-day contact for clients receiving recurring services
• Host monthly/biweekly check-ins, reviewing utilization, value, and upcoming priorities
• Plan monthly service allocations and ensure delivery teams are aligned with expected efforts
• Maintain engagement calendars and ensure recurring deliverables are met on time
• Maintain and validate a service backlog aligned to the service package or statement of work
• Manage change requests when priorities or workload exceed the contracted scope
• Assign tasks to consultants and specialists, ensuring workload balance
• Oversee quality control on deliverables and consistency of service across months
• Monitor hours/burn rate against contracted monthly allocations
• Provide revenue forecasts for recurring services, identify opportunities for expansion or contract renewal
• Support monthly invoicing accuracy (planned vs actual)
• Identify trends that may jeopardize renewal or satisfaction (Scope creep, low engagement, budget risks)
• Facilitate issue resolution and escalate complex blockers to PMO leadership
• Deliver recurring performance reports & value summaries to Service Leaders
• Track KPIs such as utilization, delivery quality, and retention metrics
• Compile strategic proposals that meet client expectations
• Coordinate responsible parties for scope input
• Ensure measurable outcomes are identified and outlined in scope

Benefits

• Generous and flexible time off (FTO), plus eight paid holidays
• Group health insurance with nominal employee contribution
• Employer-paid short- and long-term disability coverage
• Access to optional benefits through a cafeteria plan, including dental, vision, life insurance, wellness reimbursement program, and other supplemental benefits
• Employer match of employee HSA contributions, dollar-for-dollar up to the IRS limit
• 401(k) with company match of up to 4% of base salary
• Insurance coverage begins first day of employment
• FTO and 401(k) after one month of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level