Electrical Sales)

Hiller Plumbing, Heating, Cooling & Electrical•Knoxville, TN

1d•Onsite

About The Position

Our Mission Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy. Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles. WHY Join Hiller At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career. The role of Project Manager is to work with new and existing customers by conducting in-home sales consultations through the assessment of the homeowner’s needs while maintaining a strong customer focus reflective of Hiller’s values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services.

Responsibilities

Follow-up on sales leads and lists, both technician and self-generated.
Perform a complete customer needs survey on every call.
Educate new and existing customers on service offerings utilizing the Company’s Sales System.
Maintain a closing ratio: Generated leads – 70% or higher. Marketing leads – 50% of higher.
Recommend solutions and link customer objections to a total value solution and competitive advantage.
Demonstrates technical expertise and maintains high degree of credibility.
Positively and credibly influence service strategies with the homeowner.
Prepare estimates for contracts and proposals.
Effectively write and present proposals.
Address any resistance, negotiate value and close the sale.
Maintain an average sales price set forth by the brand.
Complete all paperwork accurately and timely on all leads.
Prepare financing paperwork and collect payments.
Must be accessible by phone at all times, other than scheduled vacations.
Perform other duties as assigned.