Project Manager

Remitly-posted 1 day ago

Full-time • Mid Level

Philadelphia, PA

1,001-5,000 employees

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The Project Manager is responsible for planning, monitoring, and managing projects from initiation through completion. This customer-facing role ensures alignment between internal teams, external stakeholders, and contractual obligations. The Project Manager leads project planning, resource coordination, subcontractor engagement, progress reporting, and issue resolution, ensuring that deliverables meet quality, schedule, and cost requirements. Success in this role requires strategic thinking, strong communication skills, and the ability to manage multiple concurrent projects of varying complexity.

Plan, monitor, and manage projects through all phases from initiation to completion.
Coordinate resources, schedules, subcontractor activities, and project logistics.
Monitor performance and recommend schedule or resource adjustments as needed.
Prepare and deliver project status reports to internal and customer stakeholders.
Ensure deliverables meet requirements for quality, schedule, and cost.
Manage project scope, change requests, and contractual considerations.
Identify risks and issues, perform root-cause analysis, and drive resolution.
Communicate clearly and consistently with customers to align expectations and address concerns.
Maintain accurate project documentation, schedules, and progress updates.
Troubleshoot and resolve operational and delivery challenges.
Collaborate with technical and business teams to address project challenges.
Apply project management best practices and recommend process improvements.
Support internal initiatives and operational projects as assigned.
Perform other duties as required.

5+ years of project management experience.
Bachelor’s degree in business, technology, or related field, or equivalent professional experience.
Proven knowledge of project planning, scheduling, budgeting, and delivery practices.
Ability to manage multiple concurrent projects of varying complexity and strategic importance.
Customer-facing communication skills, including expectation-setting and issue resolution.
Understanding of contract terms and ability to align project activities with contractual obligations.
Experience coordinating cross-functional work and external partners such as subcontractors.
Proven ability to collaborate effectively with third-party integrators.
Excellent analytical and problem-solving skills with the ability to resolve project issues.
Proficiency with project tracking tools, documentation, and reporting.
Solid understanding of scope management, change control, and dependency tracking.
Excellent written, verbal, and presentation communication skills.
Strategic thinking and adaptability in ambiguous situations.
Demonstrated facilitation skills for complex discussions and decision-making.
Strong documentation discipline and attention to detail.
Ability to work independently in highly complex situations.
Results-oriented mindset with commitment to meeting schedules and quality targets.
Demonstrated leadership in driving project execution and aligning stakeholders.

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

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