Project Manager

ASSOCIATED CREDIT UNION•Norcross, GA

About The Position

The primary purpose of this position is to assist Associated Credit Union in living out its Mission: To offer members financial products that fulfill their needs, service that exceeds their expectations, and relationships that inspire their trust. The Project Manager is responsible for leading assigned initiatives through the full project lifecycle—from initiation through closeout—using established PMO standards and governance. The role ensures projects are delivered in alignment with the Credit Union’s strategy, regulatory requirements, budget, timeline, and quality expectations while enabling strong stakeholder engagement and organizational readiness. Project complexity, scope, and level of autonomy vary based on organizational standing and experience; however, accountability for disciplined project delivery remains consistent across all Project Managers.

Requirements

Minimum of three (3) years of progressive project management experience, managing projects of increasing scope and complexity.
Demonstrated experience coordinating cross-functional teams, vendors, and stakeholders.
Experience managing project schedules, risks, dependencies, and governance processes.
Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Teams, Visio, Outlook).

Nice To Haves

Bachelor’s degree in Business Administration, Management, Finance, Information Technology, or a related field is preferred.
PMP or equivalent project management certification is preferred.
Equivalent professional experience may be considered in lieu of formal education or certification.
Experience in a financial services, regulated, or similarly complex environment is preferred.
Experience with Smartsheet or comparable project management platforms preferred.
Familiarity with Jack Henry Symitar – Episys or similar core banking systems is a plus.

Responsibilities

Lead assigned projects using approved PMO methodologies, tools, and governance frameworks.
Develop, maintain, and control project plans, schedules, milestones, and dependencies.
Ensure project scope, objectives, success criteria, and deliverables are clearly defined, approved, and managed through formal change control.
Coordinate cross-functional teams and third-party vendors to ensure timely and effective execution.
Monitor progress, identify risks and issues, and proactively recommend mitigation strategies.
Ensure projects adhere to organizational governance standards, regulatory requirements, audit expectations, and security controls.
Facilitate decision-making through structured escalation, issue resolution, and Steering Committee engagement as appropriate.
Maintain accurate project documentation to support transparency, traceability, and audit readiness.
Serve as the primary point of coordination between business owners, technical teams, vendors, and leadership.
Provide clear, consistent, and timely status reporting to stakeholders, including risks, dependencies, decisions, and impacts.
Facilitate project meetings, document outcomes, and ensure accountability for action items.
Partner with Business Analysts, Learning & Development, Communications, and business leaders to support change readiness.
Ensure training, communication, and operational readiness activities are planned and integrated into the project timeline.
Validate readiness prior to implementation and support stabilization during transition to operations.
Coordinate testing activities, including UAT planning, defect tracking, and go-live readiness validation.
Support implementation activities and post-implementation stabilization.
Lead post-project reviews to assess outcomes, capture lessons learned, and validate realization of intended benefits.
Provide project-related guidance to business and technical teams regarding timelines, dependencies, delivery constraints, and implementation considerations.
Maintain a working knowledge of Credit Union products, services, policies, and operational processes sufficient to support effective project coordination and informed decision-making.
Stay informed of relevant industry trends, delivery practices, and technology impacts as they relate to assigned projects and initiatives.
Comply with all applicable regulatory, security, and training requirements, including completion of mandatory learning and compliance activities.