Project Manager

Quest Diagnostics•Wood Dale, IL

21d

About The Position

We are seeking a highly analytical and result driven Project Manager to lead a variety of projects supporting strategic growth opportunities, retention of key account customers, and regional objectives in Customer Solutions Department. This role will lead projects and working teams to effectively initiate, plan, execute, monitor with data, and complete objectives to drive growth with new customers, client retention and improve margins with preventive problem solving and measuring project success against data driven measures/KPIs. This role will act as the operational point person for our new key accounts partnerships, assuring that they have a flawless startup. This position will work closely with Commercial Sales as a liaison between all of Quest Diagnostics' services - Laboratory Testing & Services, IT connectivity, Billing and Pricing, Patient Services, Finance, Logistics and/or Field Processing, Customer Solutions, providing an overall outstanding experience as a new Quest Diagnostics customer during the transition from their previous laboratory. This role is ideal for a strong problem solver with a continuous improvement mindset who excels at project management, analysis and leading cross functional teams through ambiguity.

Requirements

highly analytical
result driven
strong problem solver
continuous improvement mindset
excels at project management
excels at analysis
excels at leading cross functional teams through ambiguity

Responsibilities

Lead projects and working teams to effectively initiate, plan, execute, monitor with data, and complete objectives to drive growth with new customers, client retention and improve margins with preventive problem solving and measuring project success against data driven measures/KPIs.
Act as the operational point person for our new key accounts partnerships, assuring that they have a flawless startup.
Work closely with Commercial Sales as a liaison between all of Quest Diagnostics' services - Laboratory Testing & Services, IT connectivity, Billing and Pricing, Patient Services, Finance, Logistics and/or Field Processing, Customer Solutions, providing an overall outstanding experience as a new Quest Diagnostics customer during the transition from their previous laboratory.