Project Manager

Eriksen Translations Inc.•Brooklyn, NY

15d•Remote

About The Position

Eriksen Translations seeks a project manager to join our growing team. This is a fully remote position and will bolster our work for clients in a variety of industries. The selected candidate will be responsible for the planning and execution of translation projects including the management of quality, cost, and schedules to ensure customer satisfaction. To succeed in this position, you must be a team player and have a strict eye for detail. With a passion for language and communication, you embrace cultural and multilingual diversity in the workplace and in the world.

Requirements

Three or more years of experience in translation/localization project management.
College degree in translation, communication, business, technology, or related field.
Excellent English oral and written interpersonal and communication skills.
Strong computer skills and experience with CMSs (Plunet, XTRF) and industry-standard CAT tools (memoQ, SDLTrados).
Experience in multilingual typesetting processes.
Flexible, goal-oriented team player who is also able to work with minimal supervision.
Strong organizational and time management skills, attention to detail, and ability to multitask and prioritize.
Strong troubleshooting, problem-solving, and decision-making skills.
Customer service focused with the ability to proactively offer new solutions in anticipation of clients’ changing needs.
Able to work productively from home.

Nice To Haves

Experience with multi-media formats is a plus.
Knowledge of one or more languages, in addition to English, preferred.

Responsibilities

Plan, schedule and manage multiple projects from inception to delivery, ensuring optimal workflow and on-time results.
Besides translation, projects to be managed include print and multi-media components (desktop publishing, subtitling, voice-over, and e-learning modules, among others).
Work closely with account managers and participate in kick-off meetings and provide progress reports.
Assemble and supervise project teams, including linguists, typesetters, technical support, and QA specialists.
Cultivate strong relationships with vendors.
Manage costs and issue purchase orders.
Create and maintain linguistic assets: TMs, glossaries, and style guides .
Follow all established quality assurance procedures.
Communicate professionally with clients on production-related issues when necessary.
Manage client review process.
Support sales during new client acquisition and onboarding .