Project Manager - Tools Innovation

ERPA•Shaft, MD

About The Position

ERPA is a client-centered IT services firm, founded in 1999, specializing in modernizing and maximizing clients' investments in enterprise applications such as PeopleSoft, Workday, and cloud platforms like AWS. Guided by principles of Empathy, Responsibility, Passion, and Agility, ERPA aims to provide an excellent environment for employees and superior service for customers. With over 500 consultants across various business lines, ERPA delivers scalable, responsive, and elastic solutions, covering the full solution lifecycle of enterprise applications and cloud platforms through managed services, managed projects, managed hosting, contract consulting, and consulting services. The company fosters a fun environment with passionate and customer-focused individuals, encouraging wild growth and collaboration among enthusiastic over-achievers. This Project Manager role is a highly visible company-wide initiative focused on Tools Innovation, leading the end-to-end delivery of "Project JEDI" and optimizing ERPA’s technology ecosystem.

Responsibilities

Own end-to-end delivery of Project JEDI, including planning, execution, tracking, and reporting
Define scope, milestones, success metrics, and timelines in alignment with executive stakeholders
Partner with senior leadership to model, track, and communicate ROI and business impact
Coordinate cross-functional teams (Technology, Delivery, Sales, Finance) to ensure aligned execution
Identify risks, dependencies, and blockers; proactively drive mitigation and resolution
Support solutioning and architecture input through structured requirements gathering
Deliver clear, concise status updates, executive summaries, and performance insights
Lead evaluation, implementation, and optimization of ERPA’s tools and technology ecosystem
Partner with stakeholders to identify gaps in tooling, workflows, and processes; drive requirements definition
Drive adoption and change management for new tools, systems, and processes
Ensure solutions are scalable, integrated, and aligned with business needs
Continuously assess and improve tech stack performance, utilization, and ROI
Act as a strategic partner to the VP of Sales Ops & GTM Strategy
Translate business priorities into structured project plans and actionable deliverables
Drive alignment across leadership and cross-functional teams
Build strong relationships and influence without authority across departments
Establish and implement project management best practices and governance
Standardize workflows, documentation, and reporting frameworks
Leverage data and insights to drive decision-making and continuous improvement
Support broader Sales Ops and GTM strategic initiatives as needed