Project Manager Repairs

Emergency Restoration Experts, LLC.•Charlotte, NC

172d•Onsite

About The Position

Emergency Restoration Experts (ERX) has been in business since 2013, serving customers with our mission “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to excellence and customer satisfaction by following best practices and industry standards to meet the needs, wants, and desires of our customers. We are growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, biohazard, and other conditions and we have a vision to become the “Titans” of the Restoration Industry. We are looking to hire a full-time Project Manager Repairs that will pursue and cultivate strong professional relationships with customers. Project Manager Repairs are responsible for professionally and effectively addressing customer concerns and follow through to resolution.

Requirements

Excellent command of MS Office and CRM Software.
Ability to work evenings and weekends.
Valid unrestricted driver’s license.

Nice To Haves

Knowledge of the Restoration and Construction industries is preferred.
Experience in business development, marketing, or sales.

Responsibilities

Project Manager Repairs are responsible for managing projects to provide customer service for our customers and support and direct the team as needed.
Project Manager Repairs are responsible for effectively communicating with homeowners and insurance adjusters.
Project Manager Repairs acts as secondary representative to clients.
Project Manager Repairs provides metrics on revenue, costs, collections, and workload.
Project Manager Repairs are responsible for all collections on projects.
Attend weekly WIP meetings.
Project Manager Repairs ensure subcontractor invoices are turned in upon completion of their work.