Project Manager – Program Support

Securitas•Bellevue, WA

About The Position

The Project Manager (PM) role works closely with the Physical Security Operations Management group to implement global programs and special projects. PMs are responsible for providing focused regional and site level attention to address issues identified by peers and senior management and help drive optimization efforts across the program. Additionally, PMs work with other teams in Physical Security to recommend process improvements, implement global and regional initiatives, and standardize process and procedures.

Requirements

Bachelor’s degree and has at least three years of operations-related experience or possesses an equivalent combination of education and experience deemed sufficient for the role.
3–5 years of proven project management experience, with strong capabilities in coordinating complex initiatives and leading cross-functional teams.
Certified Associate in Project Management (CAPM) is required or must be obtained within the first year of employment, with a Project Management Professional (PMP) certification strongly preferred.
Candidates must either hold or be willing to obtain the Holistic Information Security Practitioner (HISP) certification within one year of hire.
Proficiency in Microsoft Office applications is essential, including intermediate-level skills in Word, Excel, PowerPoint, Teams, OneNote, Project, Visio, and SharePoint.
Demonstrate the ability to effectively manage workflows, present findings, collaborate across departments, and support documentation and compliance efforts with accuracy and professionalism.
Demonstrate excellent organizational skills and a high attention to detail, with the ability to manage assigned projects responsibly and deliver expectations on time.
A thorough understanding of standard office procedures and practices is essential, along with proficiency in creating and revising process documentation.
A quick learner who can adapt to unfamiliar areas of the business, while demonstrating strong written and verbal communication skills.
Comfortable interacting at all levels of the organisation and across diverse cultures, with a proven ability to initiate and manage cross-functional and multi-disciplinary projects.
Strong critical thinking, decision-making, and problem-solving abilities, along with the capability to efficiently resolve conflict when needed.
Strong leadership qualities, including the ability to influence, negotiate, and delegate effectively.
Flexibility and adaptability are crucial, as is the capacity to maintain composure and professionalism when working with authorities, executives, clients, staff, or the public—particularly under conditions of urgency or in high-pressure situations.
Candidates must be at least 18 years of age and possess the legal right to work in the job location.
A valid passport or ability to obtain a passport immediately is essential.
Travel (international or domestic, as required) up to 25% of the time, occasionally with limited notice may be required in the role, as well working evening or weekend hours when required, such as during an emergency or high-priority event.
Candidates must also be willing to undergo the company’s pre-employment screening process, which includes a background check and drug screening.

Nice To Haves

Project Management Professional (PMP) certification strongly preferred.

Responsibilities

Lead the end-to-end implementation of security operations across new sites and site expansions.
Develop and maintain project schedules, assigning and tracking tasks, ensuring on-time and high-quality delivery, and aligning project outputs with operational requirements.
Serve as the key liaison between field personnel and headquarters, regularly facilitating meetings, delivering client updates, and ensuring clarity around status, expectations, and deliverables.
Collaborate closely with Site and Regional Security Managers to coordinate audit submissions, support compliance assessments, and provide operational assistance such as backfill or site-level training when needed.
Drive strategic initiatives by identifying, recommending, and managing projects aimed at process improvement and risk mitigation.
Conduct impact analyses on proposed changes, prepare and present findings to leadership, and contribute to the development of business cases and implementation frameworks.
Handle information requests, analysing data, and presenting to large stakeholder groups as needed for training, proposal reviews, or strategic updates.
Update and create procedural documentation in partnership with subject matter experts, ensuring all processes remain current and effective.