Project Manager, Product

Paysafe • Jacksonville, FL

1d

About The Position

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

The Project Manager, Product will be responsible for leading the planning and execution of small to medium-sized projects that deliver defined features, releases, or product enhancements. This role ensures that all assigned initiatives are delivered on time, within scope, and in alignment with business and technical expectations. The Project Manager, Product is expected to apply foundational project management principles to establish structure, drive accountability, and maintain transparency across stakeholders.

Requirements

• Bachelor’s degree in Business Administration or related field, required, or additional relevant experience in lieu of education, required.
• Minimum 2 years of professional experience managing projects or equivalent delivery responsibilities.
• Demonstrated success in managing small to mid-scale initiatives independently.
• Solid understanding of project management frameworks, methodologies, and lifecycle phases.
• Strong organizational and analytical skills with the ability to manage multiple priorities simultaneously.
• Effective written and verbal communication, capable of engaging both technical and non-technical stakeholders.
• Proven ability to manage scope, schedule, and budget while maintaining high quality standards.
• Demonstrate consistent reliability in meeting commitments and achieving results.
• Communicates with transparency, keeping all parties informed of risks, progress, and outcomes.
• Exhibits initiative and curiosity, showing readiness to take on increasingly complex assignments.
• Fosters collaboration by promoting accountability and solution-oriented problem solving within the project team.

Nice To Haves

• Working knowledge of Agile and Waterfall methodologies preferred.
• CAPM or PMP certification in progress or completed is desirable.
• Experience in fintech, payments, or other technology-driven financial services, ideally with exposure to global payment methods and compliance frameworks is preferred.

Responsibilities

• Project Definition and Planning: Develop clear project plans and define objectives in partnership with business and technology stakeholders. Builds detailed delivery plans that include milestones, dependencies, and timelines, ensuring all participants understand their roles and responsibilities.
• Execution and Delivery Management: Oversees the day-to-day execution of project tasks, coordinating cross-functional activities to ensure deliverables are completed within the agreed schedule and budget. Maintains focus on achieving business value and managing change requests appropriately.
• Risk and Issue Management: Identifies potential risks early, documents mitigation plans, and proactively communicates issues to avoid delivery impacts.
• Stakeholder Engagement: Builds and maintains productive relationships with internal and external partners, providing clear and consistent updates on progress, decisions, and challenges.
• Governance and Reporting: Maintains accurate project documentation, status reports, and metrics to ensure leadership visibility into progress and outcomes.
• Process Adherence and Improvement: Follows established PMO standards, templates, and governance frameworks, while continuously identifying opportunities to refine delivery practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level