Project Manager-Power Systems CVA Operations
About The Position
Manage delivery of CVA commitments across generator sets, switchgear, UPS systems, and integrated power solutions. Coordinate with service teams to align and execute preventive maintenance, emergency response readiness, and field service plans. Oversee rollout of new CVA offerings, digital tools, and service improvements. Develop scopes, schedules, risks, and resource plans for CVA initiatives, and lead cross‑functional collaboration with service, parts, engineering, supply chain, and customer support. Support customer-facing activities including deployments, milestone reporting, issue resolution, and communication of project progress, risks, and outcomes. Partner with sales/account managers to ensure contract obligations are met; support after-hours emergency call requirements as defined by the client. Ensure CVA work meets safety, regulatory, and company standards; track KPIs such as uptime, PM compliance, response times, parts availability, profitability, and customer satisfaction. Identify risks and process improvement opportunities, develop mitigation plans, and escalate high‑impact issues as needed. Maintain accurate documentation (schedules, service plans, deliverables, communications); develop standard reporting tools and prepare leadership/customer presentations. Utilize D365 for service call management.
Requirements
- Bachelor’s degree in Engineering, Business, Operations Management, or related field.
- 3–7 years of experience in project management, service operations, or the power systems industry.
- Knowledge of generator systems, switchgear, electrical distribution, or industrial equipment service models.
- Strong communication, coordination, and stakeholder management skills.
- Proficient with Microsoft Project, Teams, Planner, service management systems, and Excel.
Responsibilities
- Manage delivery of CVA commitments across generator sets, switchgear, UPS systems, and integrated power solutions.
- Coordinate with service teams to align and execute preventive maintenance, emergency response readiness, and field service plans.
- Oversee rollout of new CVA offerings, digital tools, and service improvements.
- Develop scopes, schedules, risks, and resource plans for CVA initiatives, and lead cross‑functional collaboration with service, parts, engineering, supply chain, and customer support.
- Support customer-facing activities including deployments, milestone reporting, issue resolution, and communication of project progress, risks, and outcomes.
- Partner with sales/account managers to ensure contract obligations are met; support after-hours emergency call requirements as defined by the client.
- Ensure CVA work meets safety, regulatory, and company standards; track KPIs such as uptime, PM compliance, response times, parts availability, profitability, and customer satisfaction.
- Identify risks and process improvement opportunities, develop mitigation plans, and escalate high‑impact issues as needed.
- Maintain accurate documentation (schedules, service plans, deliverables, communications); develop standard reporting tools and prepare leadership/customer presentations.
- Utilize D365 for service call management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
