Project Management - For Owned Accounts Serve as the 'face' of the company, delivering value, growing relationships, and building the client pool. Lead multiple, concurrent planning services projects on a national and international level. Proactively sets the pace for a project, anticipating time requirements inclusive of potential obstacles and outside influences. Effectively and accurately plans and communicates project workflow and timing of key milestones from our account/project management software. Ensures all areas of service and deliverables, as detailed in scope of work and contract terms, are being met. Ensures data integrity for all assigned accounts. Creates and maintains project files that may include proposals, statements of work, change requests, client collected data, project coordination documents, and deliverables. Provides coordination and planning of travel for projects (including assisting staff with travel agents as needed). Overall responsibility for delivery of successful projects and services to clients. Produce and deliver high quality and error free reports and presentations to the client. Escalates any operational obstacles or identified risks (services and product) that may impede delivery to the aligned Regional Leader for awareness and support. Support Business Development for New and Existing Clients Support sales and marketing as subject matter expert for Planning Service's solutions. Develops and sustains long-term relationship management strategies for clients in collaboration with Regional Leader or Regional Sales rep as needed; collaborates with Project Managers in support of client relationship management; partners with Resource Leaders to achieve project execution and overcome barriers to customer delivery. Delivers thought leadership to the industry. Participates in the improvement of our products, in response to industry needs and customer feedback. Develops strategies to close gaps between forecast and actuals by way of shifting work and resources when possible.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees