Project Manager - Payment Operations

Priority Technology Holdings, LLCNew York, NY
35dHybrid

About The Position

We are looking for a detail-oriented and data-savvy Projects Manager to join our Platform Initiatives & Operations Team. In this role, you will focus on analyzing operational and payment data, building and maintaining dashboards, and driving initiatives that optimize our payment processing workflows. You will collaborate closely with internal teams and external vendors to identify opportunities for efficiency, resolve operational challenges, and ensure our systems and processes are designed for scale. This is an exciting opportunity to contribute directly to improving Priority’s payment operations through both data insights and hands-on execution.

Requirements

  • 1-3 years of experience in working with operational data
  • Proficiency in Excel, including pivot tables, lookups, and basic to intermediate formulas
  • Experience with a data visualization tool such as Power BI, Tableau, or Looker; SQL skills a plus
  • Interest in payments, financial services, or transaction processing
  • A willingness to dive in and take ownership
  • Strong communication and interpersonal skills
  • Analytical mindset with the ability to solve problems and think proactively

Nice To Haves

  • Understanding of ACH, card processing, or banking operations is a bonus

Responsibilities

  • Leverage Excel, BI tools (Power BI, Tableau, etc.), and/or SQL to analyze operational data, maintain dashboards, and present findings to stakeholders
  • Collaborate with internal stakeholders to scope, prioritize, and execute data-informed operational projects, ensuring alignment with business goals
  • Identify and recommend process improvements based on data insights to increase efficiency, accuracy, and scalability in payment processing
  • Use data analysis to help identify bottlenecks or inefficiencies and contribute to continuous platform and process improvement

Benefits

  • Bonus programs
  • 401(k) match
  • Employee Stock Purchase Program (ESPP)
  • HSA and FSA options
  • Financial wellness resources and employee discount programs
  • Medical, dental, and vision coverage
  • Mental health support for employees and dependents through Lyra Health
  • Family planning and women’s health benefits through Carrot
  • Gym membership reimbursement and virtual wellness programs (including yoga)
  • 3 weeks PTO to start, with unlimited PTO after year one
  • Education expense reimbursement
  • Leadership development programs
  • Certified Payments Professional (CPP) certification support

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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