Project Manager - Order Fulfillment

Illuminate USA•Pataskala, OH

28d•Onsite

About The Position

Illuminate USA, located in the heart of Central Ohio, is transforming solar panel manufacturing from our cutting-edge facility in Pataskala. As a new standalone joint venture established by two global leaders in renewable energy, we’ve rapidly grown to over 1,600 associates and are now fully operational in our 1.1 million-square-foot factory. Our vision is to establish one of the largest solar panel manufacturing operations in the Western Hemisphere. This is an exciting time to join Illuminate USA as we continue to grow and innovate. We’re not just building solar panels; we’re building a team of dedicated, passionate associates eager to make a real impact. If you’re looking to be part of a collaborative, people-focused, and forward-thinking workplace, we want to hear from you! We offer competitive pay, comprehensive benefits, and continuous opportunities for career growth. Come join us on this journey to create a brighter, more sustainable future in the Columbus area. The Project Manager, Order Fulfillment supports the end-to-end coordination of customer orders and solar panel delivery projects. This role assists with demand intake, order processing, production schedules, and delivery timelines. Working closely with internal teams and external customers, the Junior PM helps ensure orders are accurate, on time, and aligned with company standards. This position typically supports 1–2 ongoing projects at a time under the guidance of senior team members.

Requirements

Bachelor’s Degree in Supply Chain Management, Business Administration, Logistics, Operations Management, or related field preferred.
Minimum of 2 years of experience in order fulfillment, logistics, supply chain coordination, or project support.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Strong communication skills with a customer-focused mindset.
Basic understanding of ERP systems (Oracle preferred).
Proficiency in MS Office Suite, especially Excel.
Interest in supporting clean-energy projects and sustainable manufacturing initiatives.

Responsibilities

Support the end-to-end fulfillment of 1–2 customer orders or projects under the direction of senior team members.
Assist in developing, updating, and monitoring project schedules across production, inspection, warehousing, and delivery.
Coordinate customer requirements with internal teams and help ensure project tasks are completed on time.
Communicate delivery timelines and updates to internal partners and customers as needed.
Help facilitate demand review meetings and gather project information for leadership decision-making.
Assist in validating and processing customer orders, including reviewing pricing, quantities, and delivery dates.
Maintain accurate sales orders in the ERP system and ensure documentation meets financial and compliance requirements.
Update project trackers and support the creation of regular fulfillment and shipment status reports.
Monitor production and delivery progress, escalating delays or risks to senior team members.
Track delivery performance and help ensure KPIs are met.
Support the review and improvement of order fulfillment workflows to increase accuracy and efficiency.
Provide support to other Order Fulfillment team members as assigned.
Participate in cross-functional activities related to process, system, or reporting improvements.
Assist with documentation, scheduling, and communication across internal teams.