Order Fulfillment Manager

Costa Farms•Miami, FL

10d

About The Position

The Order Fulfillment Manager plays a critical leadership role in overseeing inventory operations and aligning supply with demand to ensure optimal product availability and flow. This role requires a strategic thinker with strong analytical, organizational, and communication skills who can thrive in a fast-paced environment. The ideal candidate will lead cross-functional collaboration across inventory, sales, operations, and horticulture to drive efficiency, accuracy, and profitability.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
Minimum two years of experience in inventory management and demand planning preferred
Minimum one year in a leadership role.
Proficiency in inventory management software, Microsoft Excel, and Outlook.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and collaboration skills across departments.
Experience in forecasting, inventory control, and data analysis.
Ability to work in a fast-paced, deadline-driven environment with high attention to detail.
Commitment to safety, compliance, and continuous improvement.
Excellent communication and interpersonal skills in Spanish and English.
Proficient in Microsoft Office Suite, with a strong emphasis in Excel
Excellent written and verbal communication skills, with the ability to present complex data to diverse audiences.
Superior organizational, self-motivation and problem-solving skills
Ability to effectively operate both independently and as part of a team
Flexibility to adapt to changing priorities and work schedules as needed.
Medium Work: Exerting up to 35 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects, Work Environment: The role involves utilizing standard office equipment, such as computers, monitors, keyboards, mice, telephones, and other essential digital tools required for daily tasks.
Mixed Indoor and Outdoor Environment: This position is primarily outdoors but may require occasional indoor work between locations for administrative tasks. Indoor duties may involve using computers and standard office equipment. Ability to work outdoors in fluctuating weather conditions, including exposure to sunlight, rain, wind, and temperature changes (hot, cold, rainy, windy). Tasks often involve manual labor or physical effort.
Excellent communication and interpersonal skills with the ability to effectively communicate complex information to employees.
Demonstrated ability to work well in a team-oriented environment.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong analytical and critical thinking abilities.
Capable of identifying problems, evaluating options, and implementing practical solutions.
Effective time management skills to complete tasks within deadlines and maintain productivity.
Ability to work independently as well as collaboratively within a team environment.
Ability to troubleshoot and resolve issues efficiently.
Ensures Accountability
Action Oriented
Plans and Aligns
Optimizes Work Processes
All applicants must be work-authorized. Costa Farms will not sponsor any visa for this position.

Nice To Haves

Experience with Power BI, is a plus

Responsibilities

Lead and mentor the inventory team to ensure operational excellence and alignment with company goals.
Oversee inventory control processes, including audits, adjustments, transfers, and live goods dispensation using company software.
Maintain accurate and timely inventory records and systems.
Monitor inventory levels to proactively address shortages, surpluses, and discrepancies.
Conduct regular physical inventory counts and audits.
Develop and enforce Standard Operating Procedures (SOPs) for inventory management.
Analyze inventory data to identify trends and opportunities for improvement.
Collaborate with purchasing and logistics teams to streamline procurement and transportation.
Resolve vendor-related issues including pricing, delivery, quality, and compliance.
Review and present supply and demand forecasts, explaining variances to stakeholders at all levels.
Conduct weekly calls and communicate updates on live goods availability, supply-demand imbalances, and sales forecasts to sales, operations, and horticulture teams.
Follow up on product readiness and inventory at risk with operations.
Produce monthly/yearly projections for hard goods (e.g., racks, shipping materials) to support logistics.
Track sales and production trends to revise forecasts as needed.
Analyze live goods sourcing deals to ensure profitability.
Collaborate with sales leadership to ensure strategic account execution and support revenue growth initiatives.
Availability for flexible schedule changes based on business needs (including but not limited to seasonal demand and additional hours outside of the regular work schedule, such as weekends, nights, and holidays).
Collaborate with cross-functional teams to gather information or help as required.
Perform additional duties as required.