Project Manager - Operations
About The Position
As a Project Manager, you will be accountable for the end-to-end delivery of your assigned inspection projects within the Operations team. This includes oversight of scopes, budgets, schedules, and client communications. You will serve as the primary interface with clients during execution, while also providing leadership internally to ensure resources, workflows, and data align with project objectives. This role requires strong organizational skills, client-facing presence, and the ability to manage multiple complex tasks and projects simultaneously. Every employee at Cyberhawk is expected to demonstrate and foster the 5 core values, along with the overarching value of ‘Nae Drama’, that encourage a positive culture within Cyberhawk: One Team Open and Humble Hungry to Grow Show up and Have Fun Own it And Solve It
Requirements
- 3+ years of project management experience, ideally in utilities, energy, or technical services.
- Proven experience managing budgets, schedules, and client deliverables.
- Strong client-facing and communication skills, with the ability to engage senior stakeholders.
- Knowledge of project management methodologies and tools (Agile, PMI, PRINCE2, or equivalent).
- Demonstrated ability to manage multiple large projects concurrently.
Nice To Haves
- Background in drone operations, industrial inspections, or utility projects.
- PMP, PRINCE2, or equivalent project management certification.
- Experience with scaling programs or managing multi-regional delivery.
Responsibilities
- Lead the full lifecycle of assigned projects, ensuring delivery against scope, schedule, and budget.
- Act as the main client contact during project execution, providing proactive updates and building trusted relationships.
- Create client specific RAMS and other documentation required to ensure safe, efficient operations.
- Coordinate across the other facets of the US Operations team - Ops Managers, Planning, Data and Safety - to ensure field execution aligns with project plans.
- Maintain accountability for data workflows, including upload, quality control, and delivery timelines.
- Monitor KPIs (budget, asset counts, incident rates, GM) and provide regular reports to leadership.
- Identify project risks, create mitigation strategies, and escalate issues where required.
- Drive operational excellence by leading post-project reviews and embedding lessons learned.
- Support the Director of Operations in scaling strategies and ensuring margin targets are achieved.
- Provide mentorship and guidance to Operations staff involved in project delivery.
- Other duties as assigned.
Benefits
- Employee medical, dental and vision insurance paid for 100% by the company
- Basic life insurance, short-term disability and long-term disability covered 100% by the company
- Other voluntary health benefits – hospital, accident, critical illness and voluntary life insurance
- Paid company holidays, Flexible PTO and Sick time
- 401k with a 5% company match
- Discretionary Annual Performance Bonus
- Hybrid working
- Dog-friendly office
- Monthly adventure draw
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
