Project Manager, Operations

AAA Life Insurance Company•Livonia, MI

3d•Hybrid

About The Position

Overview On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies On growth: we have the privilege to offer our products to tens of millions of Americans that are proud members of AAA On making a difference: we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments (more details on this during the interview) On culture: USA Today named us a 2024 top workplace nationwide Who are we looking for? We are seeking a dynamic and detail-oriented Project Manager who thrives in a fast-paced environment. You should be passionate about delivering results and taking on responsibility, highly organized, and able to manage multiple projects simultaneously. The ideal candidate is a natural leader with strong communication skills, capable of driving cross-functional teams toward a common goal. You are a problem solver with a proactive approach, who enjoys overcoming challenges and is committed to continuous improvement. Your ability to anticipate risks and manage resources effectively will be key to your success.

Requirements

Pragmatic self-starter
Ability to thrive in a fast-paced work environment within a growing company and successfully manage multiple priorities at the same time
3 to 10 years of experience in project management
Strong proficiency in project management software (e.g., MS Project, Jira, Trello)
Solid understanding of project management methodologies (Agile, Waterfall, etc.)
Excellent communication and interpersonal skills
Bachelor’s degree in any field
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.
Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Nice To Haves

Certification in PMP, PRINCE2, or Agile (preferred but not required)

Responsibilities

Project Planning & Initiation Collaborate with stakeholders to gather requirements and define project scope, objectives, and success criteria of multi million strategic Operations projects
Develop comprehensive project plans outlining timelines, milestones, resource allocation, and key deliverables
Create detailed work breakdown structures and task assignments to ensure clear understanding of roles and responsibilities
Team Leadership & Collaboration Lead and motivate cross-functional teams, ensuring all members understand project goals and their specific contributions
Facilitate effective communication within the team, fostering a collaborative environment that encourages knowledge sharing and problem-solving
Follow up diligently and consistently with task owners to ensure deadlines are met and the project progresses according to plan
Whenever things do not go as planned, redefine plan, assign new timelines, and communicate effectively
Stakeholder Management Serve as the primary point of contact for all project-related communications, ensuring stakeholders are informed of progress, risks, and issues
Facilitate regular status meetings and produce comprehensive reports that summarize project status, potential risks, and mitigation strategies
Manage expectations by aligning project deliverables with stakeholder needs and addressing any changes in scope or priorities
Risk Management Identify potential risks throughout the project lifecycle, assessing their impact and likelihood
Develop and implement risk mitigation strategies to minimize the impact on project timelines, costs, and quality
Monitor ongoing risks, adjust plans as necessary, and communicate risk management activities to stakeholders
Budget & Resource Management Develop and manage project budgets, ensuring projects are delivered within financial constraints
Track project expenses, approve expenditures, and ensure accurate financial reporting throughout the project lifecycle
Optimize resource utilization, balancing team capacity with project demands and reallocating resources as necessary to meet project objectives
Timeline & Milestone Management Develop and maintain detailed project schedules, ensuring all tasks are assigned, tracked, and completed on time
Monitor progress against the project plan, identifying and addressing any delays or deviations from the schedule
Ensure critical milestones are met, coordinating with team members to expedite tasks where necessary