Project Manager, MOP

Global-e • New York, NY

5h

About The Position

Global-e (Nasdaq: GLBE) is a leading platform for global, direct-to-consumer cross-border e-commerce. The company makes international selling simple for hundreds of retailers and brands. Global-e is seeking an experienced project manager to partner with the company and manage client projects and strategic initiatives across its merchant portfolio after onboarding. This role involves managing and driving ongoing projects and initiatives for multiple clients simultaneously, serving as the primary liaison between Global-e and the client. The project manager is responsible for all aspects of the project lifecycle, including delivery, relationship management, timetables, releases, and ongoing services. The individual will represent both the client within Global-e and Global-e in front of the client, working independently with strong technical acuity and structured problem-solving skills to navigate complex challenges, drive resolution, and manage competing priorities across simultaneous projects.

Requirements

• At least 2+ years of experience in B2B project management positions or similar experience, with a demonstrated track record of managing multiple concurrent projects
• Excellent English – Written and verbal communication skills
• Strong technical, analytical and structured problem-solving skills, with the ability to engage with technical concepts and translate them into actionable project decisions
• Solid organizational skills including attention to detail and multi-tasking skills
• Ability to manage and prioritize multiple concurrent projects and initiatives in a dynamic environment with shifting priorities

Responsibilities

• Managing work through the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements
• Complete accountability, from engagement to launch, for all planning, commitments and on time delivery of Global-e solution to customers
• Customer facing – focal point. Responsible for customer satisfaction
• Facilitate, synchronize and track progress of the various cross-company teams
• Proactively identify, analyze, and resolve technical and operational issues across ongoing projects, taking ownership of escalations and driving cross-functional solutions
• Manage and prioritize a portfolio of concurrent projects and initiatives, adapting to shifting business priorities while maintaining quality and delivery commitments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees