Project Manager – Language Services

Global Impact Group•Raleigh, NC

5d•$21 - $23•Onsite

About The Position

Global Impact Group LLC is seeking a highly organized and results-driven Project Manager to oversee language service operations, including translation, transcription, and interpreting projects . This role is critical to ensuring seamless project execution, high-quality deliverables, and exceptional client satisfaction. The ideal candidate will have strong experience managing linguists and vendors, handling multiple projects simultaneously, and ensuring timely delivery in a fast-paced environment.

Requirements

Bachelor’s degree in Business, Project Management, Linguistics, or related field (preferred)
3+ years of project management experience , preferably in language services
Experience managing translation, transcription, and interpreting projects
Strong vendor and stakeholder management skills
Excellent communication and client service skills
Ability to manage multiple deadlines in a fast-paced environment
Strong attention to detail and problem-solving ability
Proficiency in project management tools and Microsoft Office Suite

Nice To Haves

Familiarity with ISO 9001 / ISO 17100 standards is a plus

Responsibilities

Manage end-to-end execution of translation, transcription, and interpreting projects
Coordinate and supervise linguists, interpreters, and external vendors
Ensure on-time delivery of all assigned projects while maintaining quality standards
Maintain rapid and professional communication with clients
Oversee assigned contracts and ensure compliance with scope, timelines, and requirements
Monitor project workflows and proactively address risks or delays
Ensure all deliverables meet ISO-quality standards and client expectations
Track project performance, deadlines, and vendor productivity
Collaborate with internal teams (scheduling, QA, accounting) to ensure smooth operations
Maintain accurate records in project management and scheduling systems