Project Manager, Integrity Operations, Child Safety

Meta•Washington, DC

66d

About The Position

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.

Requirements

Bachelor’s degree (or foreign equivalent) in Information Technology or a related field and 2 years of experience in the job offered or related occupation
Experience must include 2 years of the following: Operations process execution, workflow tracking, and task management in operational systems
Project management methodologies for structured data processing and reporting
Technical documentation and requirement communication with engineering and product teams
Project tracking frameworks for stakeholder coordination and milestone management
Policy-based review and classification of digital content, including restricted material
Data querying and manipulation using SQL, SAS, and data visualization tools (e.g. Tableau)
Programming in Python or R

Responsibilities

Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to implement next-generation community experiences through process, policy, and product improvements.
Manage and improve day-to-day Child Safety operations against quality and efficiency targets in a highly dynamic and fast-paced environment.
Analyze data to identify user trends and malicious behavior and suggest recommendations to improve operations.
Use problem solving skills to resolve large and complex business problems.
Lead investigations and resolve issues that are escalated to the team regarding potentially abusive content or real-world threats.
Help create scalable policies and processes to solve complex business problems and ensure the safety of the community
Build strong cross-functional partnerships to create better solutions for our community and users.
Develop a deep understanding of Child Safety issues and how they affect our community.
Address sensitive content issues, including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material.
This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which maybe considered offensive or disturbing.