Project Manager Information Services

Boyd Cat - Electron Drive•Louisville, KY

19d•Hybrid

About The Position

A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people Each day, our team strives to adhere to the core values of safety, enthusiasm, respect, velocity, integrity, commitment, and excellence that have sustained our company through the decades Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers The Project Manager Information Services is responsible for planning, coordinating, and delivering technology initiatives that align with business priorities and improve operational performance This role leads cross-functional teams, manages schedules and resources, and ensures projects are executed on time, within scope, and with measurable value to the organization

Requirements

Bachelor's degree in business, management, computer science, or a related field
Prior experience managing large projects and cross-functional teams
Working knowledge of ERP systems, budgeting, and financial management
Demonstrated technical skills in Microsoft Office, Office 365, DevOps or other project management software
Communication, leadership, problem solving, conflict resolution, adaptability, time management, and teamwork
Must be legally authorized to work in the United States Sponsorship is not available for this role

Nice To Haves

Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or Certified ScrumMaster (CSM) certifications are a plus

Responsibilities

Lead and support ERP project initiatives within Microsoft Dynamics 365 (D365), including enhancements, integrations, process optimization, workflow automation, and user adoption
Facilitate discovery sessions, requirements gathering, and documentation to establish project scope, success criteria, and measurable business outcomes
Develop project schedules, resource allocations, and milestone roadmaps to drive timely execution of technology projects across Information Services
Work collaboratively with Business Analysts, the Manager of Business Analysts, Subject Matter Experts (SMEs), and the Director of Information Services to convert business needs into executable technical plans
Coordinate project workstreams, manage task assignments, and maintain accountability through structured progress tracking, standups, and milestone checkpoints
Track and communicate status updates, risk indicators, decision dependencies, and timeline impacts to leadership and stakeholders with clarity and consistency
Ensure User Acceptance Testing (UAT) readiness by coordinating test plans, acceptance criteria, defect tracking, sign-off steps, and go-live approvals
Support data migration, validation, cutover readiness, and post-implementation confirmation of successful outcomes
Maintain accurate project documentation — including decision logs, risk registers, change requests, schedules, and configuration notes
Assist with training coordination, release communication, and user enablement activities to support smooth transitions and strong customer experience outcomes
Partner with vendors and third parties as needed, reviewing deliverables, work estimates, timelines, and technical integrations
Promote continuous improvement by identifying workflow gaps, recommending enhancements, and measuring performance results after implementation
Travel to Boyd CAT locations as required to support project workshops, onsite discovery, implementation phases, go-lives, and continuous improvement activities
Direct project management activities for both Business Analyst and Information Systems teams, ensuring timely delivery of objectives within defined scope and budget
Coordinate with cross-functional teams and external partners to achieve superior results and deliver high-quality products
Oversee all stages of the project lifecycle, including initiation, planning, execution, monitoring, and closure
Develop and manage project plans, budgets, and schedules, ensuring alignment with overall business priorities
Serve as the primary liaison between Information Services, business units, and external vendors; facilitate effective communication and manage expectations throughout the project lifecycle
Assemble and lead cross-functional project team meetings, assign tasks, and follow up on progress
Identify potential project risks and develop mitigation strategies to minimize impact on project objectives
Analyze post-implementation outcomes to identify opportunities for process optimization and lead initiatives that enhance system performance and user experience
Oversee communication and training efforts related to project implementations
Manage data migration and integration activities
Lead continuous improvement meetings to drive ongoing enhancements
Recommend to manager ideas to improve the department's operating procedures or business practices and participate in and support continuous improvement of all related activities and processes
Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly
Follow all work, safety rules, and procedures
Perform other duties as necessary and assigned