Project Manager II

SHI International Corp.

10d•$90,000 - $140,000

About The Position

The Project Manager II is responsible for leading cross‑functional projects that deliver technology solutions and services for customers in the IT reseller channel. The role manages scope, schedule, budget, risk, and stakeholder expectations while coordinating closely with sales, engineering, operations, vendors, and customers. This is a mid‑level role for an experienced project manager who can work independently on small to mid‑sized, moderately complex projects.

Requirements

3–5 years of experience managing technology or IT services projects, preferably in a reseller, MSP, VAR, or systems integrator environment.
Proven ability to own small to mid‑sized projects independently, from initiation through closeout.
Strong understanding of project management methodologies (e.g., waterfall, hybrid; familiarity with agile concepts is beneficial).
Demonstrated skill in building project schedules, managing dependencies, and adjusting plans based on changing priorities.
Proficiency with project management and collaboration tools (e.g., MS Project or equivalent, Jira, Smartsheet, Asana, or similar; plus Excel, PowerPoint, and Teams/Zoom).
Experience working with cross‑functional teams that include sales, engineering, operations, and external vendors or partners.
Strong written and verbal communication skills, with the ability to translate technical details into clear business language.
Solid analytical and problem‑solving abilities, including comfort working with budgets, timelines, and basic financial metrics.
Professional project management certification (PMP) required
Bachelor’s degree in Business, Information Technology, Engineering, or a related field; or equivalent combination of education and relevant professional experience.

Nice To Haves

Experience delivering projects in one or more of the following: networking, data center, cloud, collaboration, cybersecurity, end‑user computing, or managed services.
Familiarity with channel programs and vendor ecosystems (e.g., Cisco, Microsoft, Dell, HPE, AWS, etc.).
Knowledge of statements of work (SOWs), change orders, and standard commercial terms related to services delivery.
Experience in a PMO environment with standard templates, metrics, and governance.
Exposure to agile or hybrid delivery models in technology projects.
Agile Certified Practitioner (PMI - ACP) is a plus but not required.

Responsibilities

Lead end‑to-end planning, execution, and delivery of IT infrastructure, cloud, and services projects for commercial and enterprise customers.
Develop and maintain project plans, including scope, schedule, milestones, resource plans, dependencies, and risk/issue logs.
Facilitate regular project meetings, document decisions and action items, and ensure follow‑through from all stakeholders.
Coordinate with sales, solutions architects, engineering, operations, and vendor partners to confirm requirements, delivery timelines, and handoffs.
Track project financials, including estimates, purchase orders, invoices, and margin impacts; escalate variances and recommend corrective actions.
Communicate project status clearly and accessibly to technical and non-technical stakeholders at all levels.
Identify and manage risks and issues, propose mitigation plans, and drive timely resolution.
Ensure projects follow established PMO standards, governance, and documentation practices.
Support continuous improvement by capturing lessons learned and recommending enhancements to delivery processes and tools.