Project Manager II

Blue Cross Blue Shield of Massachusetts • Boston, MA

2d

About The Position

Ready to help us transform healthcare? Bring your true colors to blue. The Role The Project Manager II has primary responsibility for tracking and reporting of project status, issue/risk management, successful completion of deliverables, and interfacing with other business leads / subject matter experts across the organization to support overall project efforts. This includes, but is not limited to, the following tasks and responsibilities. This position is eligible for the Flex persona.

Requirements

• Demonstrated experience in leading all aspects of project life cycle, such as: business case development, communication plan development, work plan development and maintenance, team management, resource planning, status reporting, issue/risk identification and management, performance measurement (e.g., measurement and monitoring), etc.
• Effective verbal and written communications; high degree of initiative; team player; results oriented; willingness to get the job done
• Ability to effectively communicate with associates at all levels of the organization
• Excellent presentation skills (large and small audiences)
• Demonstrated process improvement and project/operations management experience
• Ability to effectively plan and facilitate organized, productive meetings/workgroups
• Ability to work independently and resolve complex issues with minimal supervision
• Strong PC skills including proficiency in use of Excel, PowerPoint, Visio and Access
• Strong Project Management skills (e.g., MS Project, Budget/Resource/Timeline Estimating, process mapping, etc.)
• Knowledge of BCBSMA products and services, and a broad understanding of the health care industry
• BA/BS degree preferred
• 7+ years professional business experience preferred in project management within healthcare
• Minimum Education Requirements: High school degree or equivalent required unless otherwise noted above

Nice To Haves

• Post Graduate Education a plus
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) Certification a plus

Responsibilities

• Lead multiple or large-scale projects designed to improve organizational and operational effectiveness, including Corporate Portfolio Projects
• Oversee and direct all aspects of the project life cycle (Initiation, Planning, Execution, Control, Closeout)
• Apply standard project management methodology / processes / tools
• Expected to become fluent in the operational workflows of Health and Medical Management, the clinical implications of the work and the implications on members as workflows are redesigned.
• Understand and manage the overall end to end process for HMM and collaborate with external divisions to ensure fully integrated solutions are in place.
• Knowledge and understanding of the Enterprise Technology processes to apply guidance and insight to projects
• Performs strategic translations between Enterprise Technology and Clinical Operations/Strategy areas including translating business needs into high level technical requirements
• Provide executive thinking to ensure vendor and technical requirements will meet the needs of the business
• Ensures Integrated Project Plans (Vendor, Enterprise Technology and HMM) are developed, updated and identifies gaps
• Leads multi-disciplinary project teams and manages the activities of project team members who are not direct reports and work throughout the division
• Develops project related deliverables including project plans, process workflow diagrams, risk mitigation plans, and contingency plans
• Manages status reporting processes and communications for all stakeholders
• Integrate business functional content expertise among the project team; seek out the participation of organizational subject matter experts, as needed
• Solicit input from internal customers/stakeholders, including both clinical leaders and supporting associates from external departments, in developing implementation plans
• Ensure completion of on-time, high quality deliverables to achieve targeted project outcomes / milestones
• Identify, mitigate / resolve, escalate risks and issues
• Ensure Scope Management, prepare project scope change requests, as needed
• Manage and provide feedback to assigned Project Leads, as needed
• Identify and apply lessons learned to support continuous improvement efforts

Benefits

• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level