Project Manager II - Implementation

QTS Data Centers•Piscataway, NJ

About The Position

The Project Manager II -Implementation is part of a dynamic team tasked with provisioning custom data center, colocation, critical facilities management, and managed services for our customer base within the QTS product portfolio. For this customer-facing role, the candidate will be required to implement complex solutions while creating and improving business processes and procedures. The candidate should be a highly organized self-starter and be able to operate effectively within a fast-paced, collaborative team environment.

Requirements

Bachelor's degree in Business, Project Management or other related field or equivalent professional experience
Five or more years of IT, Project Management, service delivery or customer relationship management experience
Proficient with Microsoft Office suite
Knowledge of Project Management principles
Proficient understanding of data center/critical environment concepts, such as space, power, cooling and connectivity
Proficient understanding of technologies found within data center architecture, such as routers, switches, firewalls, server components, storage, and virtualization.

Nice To Haves

Four or more years of project management experience possessing strong technical and management skills.
PMP or Agile certification
ITIL Certification
Experience with Salesforce CRM
Experience with Project Management applications such as MS Project or Clarity
Prior experience working in a Data Center environment
Experience in project managing customer migrations
Excellent interpersonal skills with the ability to interface with Senior Management
Strong facilitation skills
Self-motivated, goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects
Strong communication, organization, and management skills
Strong time management and interpersonal skills
Ability to prioritize in a fast-paced environment.

Responsibilities

Understanding the client's business objectives and delivering a plan to successfully implement a client while meeting all business objectives.
Coordinates with Sales, Facilities, Networking, Engineering and Purchasing to ensure that deliverables are met on time
Manages multiple projects with large/complex scope in a deadline-driven environment and completes projects on time.
Responsible for project planning, review/status meetings with customers.
Manage customer relationship from post-sales through completion of implementation.
Develops project Plan timelines identifying applicable phases, tasks, resources and dates to drive all project schedules.
Develops and actively manages project schedules and status, achieving timely delivery of high-quality projects schedules on time.
Collaborates with team managers to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables.
Continuously review processes and improve as necessary to drive efficiencies throughout the provisioning lifecycle.
Oversight and direction of site readiness/coordination with facilities.
Gathering and reporting information in all levels.