Project Manager I

Verisk AnalyticsLehi, UT
38d

About The Position

We are seeking a motivated and detail-oriented Project Manager I to join our Product Management team. In this role, you will play a key part in delivering successful software implementations while collaborating closely with cross-functional teams. This full-time position offers you the opportunity to grow your project management skills in a dynamic, fast-paced environment while making a direct impact on our clients' success.

Requirements

  • Expected to work 40 hours per week
  • BA/BS in business or related technical field or equivalent experience preferred
  • 1+ years as Implementation Specialist I or equivalent experience
  • 3+ years' experience in software support or related area
  • Experience debugging and troubleshooting software
  • Strong organizational, planning and coordination skills
  • Ability to manage priorities and tight deadlines
  • Ability to work independently to achieve exceptional results
  • Ability to manage and motivate personnel who are not direct reports
  • Strong communication skills and the ability to work well with team members and other departments
  • Outstanding Customer service focus and skills
  • Knowledge of property insurance claims processes
  • Proficient with MS Office, MS Project, Visio, Excel, MS PowerPoint & Internet technologies
  • Proficient of electronic data interchanges (EDI)
  • Proficient with XML, SQL
  • Proficient with FTP, sFTP, and Web Services
  • Proficient with Oracle, Keycode Manager, and Online Instance Admin

Responsibilities

  • Specializes in both Data Integration and Multi-Product Software Implementations.
  • Creates project plan for implementing new customers, recommends specific features and workflows to make project most effective.
  • Trains and mentors junior team members.
  • Sets up and configures software or import/export processes.
  • Holds kickoff and status calls to keep shareholders informed.
  • Provides or coordinates customer training.
  • Answers customer questions, and aids in troubleshooting errors.
  • Provides software demos and assists customers with implementation of new software features.
  • Logs defects and works with product teams on resolution.
  • Coordinates suggestions and project requests between customers and product teams.
  • Investigates billing inquiries.
  • Submits custom development projects to create customer templates.
  • Some travel required to visit customer accounts when appropriate.
  • Must be able to perform duties with reasonable accommodation.
  • Occasionally after-hours work required.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Number of Employees

5,001-10,000 employees

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