Project Manager - HVAC

Ferguson Enterprises•Pomona, CA

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Requirements

Able to complete responsibilities in a timely, professional, and quality manner.
Effective written and oral communication skills; expressing oneself clearly and in technical and non-technical terms.
Collaborative and effective team player and able to work within teams.
Demonstrate ability and willingness to learn; seek out development activities to improve skills and increase knowledge; learn from other team members and own mistakes.
Take initiative, seek, and act on opportunities to improve organization performance.
Strong listening, verbal, written, analytical, and interpersonal skills and ability to multi-task.
Proficient with MS Office: Teams, Word, Excel, Outlook, and PowerPoint.

Responsibilities

Assist dealers in troubleshooting service and installation problems over the phone daily and Maintain daily call log of customer interactions
Technically competent in application questions about residential and commercial unitary equipment.
Ability to navigate within the HVAC Partners Website, and other essential software programs.
Ability to navigate within Ferguson, and Industry related websites.
Friendly, cooperative, and positive phone skills.
Must be proficient with the company ERP system, including but not limited to inventory, product availability, and tracking.
As needed, provide submittal data and O&M manuals to the Outside Sales Team, customer accounts, and engineering community.
Provide a communication link between the factory, and customers.
Provide technical product knowledge and product training virtually and in-person to customers and internal associates
Assist with filing warranty claims
Support “House Account” sales and growth activities while promoting additional pull-through opportunities.
Perform Take Offs on Plan & Spec and Design Build projects as needed.
Provide customer quotes in a timely and accurate way.
Perform other work responsibilities as requested.