Project Manager - Hospitality

Nelson•Alpharetta, GA

11d•$70,000 - $145,000•Hybrid

About The Position

NELSON is currently seeking a highly motivated and team-oriented Project Manager to join our Hospitality Practice . The Project Manager is responsible for balancing the performance and process of multiple projects of varying size and scope. The Project Manager is responsible to advance the opportunities for continued growth in market share, profitability in specific service lines, practice areas and/or local market. Experience with ground up projects in the Hospitality sector is strongly preferred. Attributes to support the NELSON Culture: Guiding Principles Culture of Transformation: Act as a community to accelerate firm impact Dedicated to Progression: A 360 approach to innovation and design Enable Engagement: Storytelling that educates and inspires Design with Purpose: Sustainable form and function Qualifications : To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

Requirements

Basic knowledge of design, trends, construction methodology, materials application, and manufacturer-supplier appropriateness
Basic knowledge of design techniques, tools, and principals involved in production of precision technical plans, drawings, and models
Basic knowledge of sustainability, integrated design, and LEED guidelines
Ability to “salvage” troubled Clients, accounts, and/or projects
Knowledge of building codes and regulations, Life Safety codes, building systems, and ADA requirements
Ability to communicate effectively both verbally, graphically and in writing
Proficiency in contract administration
Proficiency to organize, prioritize and effectively meet deadlines and provide high quality service to clients.
Strong working knowledge in project management/planning software; Deltek Vision or VantagePoint preferred (Project Planning, Contract Management, Resource Management, and more)
Working knowledge of HubSpot CRM, MS Office, including Word, Excel, Outlook, Project, etc.
Good understanding of Revit, AutoCAD/Architectural Desktop
General understanding of NewForma and BlueBeam Revu preferred, but not required
Good working knowledge of AIA Documents and other contract types
Good writing skills to develop proposals to Clients with a clear understanding of scope of work and fee
Basic contract understanding, include terms and conditions, and best practices for contracting with Clients and Consultants
Minimum of a Bachelor's degree in Architecture from an accredited University plus: 7+ years' experience; or equivalent in appropriate education and experience working in the field of Architecture

Nice To Haves

Experience with ground up projects in the Hospitality sector is strongly preferred

Responsibilities

Resource Management: Create and maintain project plans in Deltek Project Planning / VantagePoint in support of resource planning and accurate revenue projections
Meet weekly with the project team to outline and review work progress, schedule adjusting and effectively communicating changes to teams, consultants, and clients as needed
Participate in local/regional project meetings to review project staffing and resource management
Ensure all direct reports and project teammates are fully utilized, engaging the use of extended teams whenever possible, and coordinating with other Project Managers and Studio Leaders, as necessary
Review and approve teammates’ time sheets for accuracy in terms of recording time on the correct project and project phase
Project Delivery: Manage and lead the Key Project Management Functions: Fee, Scope, and Schedule for all required projects
Lead meetings with project team on a regular basis to monitor projects for conformance to project plan, schedules, budgets, and contract
Course correct project and develop a plan of action if the project deviates from the project plan
Develop, lead, and communicate expectations for the project to achieve client satisfaction.
Partner with (Senior) Architect/Interior Designer to establish both quantitative and qualitative project goals and objectives with the project team and hold the project team accountable for attaining them.
Provide actionable project level guidance to Studio Leader and/or Operations Director and/or Business Leader on project status, staffing requirements, and course correction for projects that are not meeting the project plan (Fee, Scope, Schedule)
Facilitate on boarding of extended teammates to be included in project.
Partner with (Senior) Architect/Interior Designer in generating scope of service to be provided by extended teams
Manage the project contract performance and process, understanding the scope, budget, and quality agreed to by the Client
Execute the contract in alignment with approved work plans, schedules, and budgets to attain profitability targets to manage and monitor the project life cycle and financial outcome of the project
Lead or assist the (Senior) Architect/Interior Designer communication with consultants, vendors, and contractors and provide support / confirm they are meeting the project requirements
Assist (Senior) Architect/Interior Designer in scheduling design and QA/QC reviews at each stage of the project. The architectural review and technical process is established by the QA/QC team which would include Technical Leaders. The Project Manager is to coordinate drawing review according to the QA/QC protocol
Monitor communication between project team and client to ensure design intent and documentation is within the scope of the contract. If there is a deviation, communicate this to the owner and project team to resolve the deviation
Contribute to and offer professional opinion to Leadership Team of the firm regarding current projects, staff, client relationships, etc.
Create (or oversee) and issue project notes for internal team as necessary
Create (or oversee) and issue project meeting minutes for distribution to Client and/or Consultants as necessary.
Complete timesheet daily, confirming accuracy prior to submission
Complete expense reports timely, confirming accuracy prior to submission
Review and approve teammates’ time sheets and expenses for accuracy in terms of recording time & expense the correct project and project phase
Technical: Conduct initial review of drawings, documents, proposals, prior to other reviews ensuring accuracy and completeness and compliance with the contract
Guide teammates in utilizing all NELSON resources within their office, within the team/account, and across the network to deliver quality technical and/or creative design
Maintain and archive electronic project files
Partner with Studio Leader to coordinate training for teammates as needed for Revit, MS Office, rendering software, 3D modeling or any other software needs
Financial & Contract Management: Develop and lead the creation of scope of work, schedule a fee for new projects
Create and issue RFP documents for Consultant engagement when necessary
Effectively negotiate contracts with Clients and Consultants under the guidance of NELSON Legal team and Business/Project Delivery Leader
Review contracts and legal issues with NELSON's legal department and Business or Project Delivery Leader
Create and maintain contracts with consultants and Clients, including add services, for the project duration
Review contracts and legal issue with Nelson's legal department
Project Manager is responsible for meeting Key Performance Indicators on all projects, including Effective Multiplier, Gross Margin, Profitability, Realization, and Accounts Receivable
Initiate project set up and input information in to Deltek Vision / VantagePoint using the project planning and project modules
Manage project using the Deltek Vision / VantagePoint; complete work plans; including identification of Teammate assignments to skill sets, schedule for completion, project budget, consultants, fees, and labor costs as well as project change notices or other actions taking place on the assigned project.
Review with your Project Analyst to ensure projects are being set up appropriately
Manage project invoices and provide draft mark ups monthly within the requested deadline.
Review and work with billing team to approve consultant invoices monthly within requested deadlines
Monitor Client payment status to ensure timely payment from Client. If payment extends beyond contract limits notify Studio Leader and/or Business Leader.
Lead the engagement as needed
Monitor Consultant payments to ensure payments are made within the Contract limits.
Communicate with consultants as to the status of payments
As needed, generate add service agreements for scope of work that is outside of contract. Coordinate fee if required by consultants. Update and maintain within Deltek / VantagePoint
Client Relationship: Function as the primary Client contact through all phases of the project
Maintain positive client relationships throughout project. Keep Client apprised of project progress on regular basis
Assist Client in obtaining bids and awarding construction contracts if required
Foster relationships with Clients, Vendors, Brokers, Consultants etc. and engage with them on a personal level as well as work to gain their confidence
Business Development: Participate in marketing and business development opportunities as requested
Develop work plans, fee proposals and project schedules in response to RFP’s and other opportunities
Nurture professional relationships with Clients on an ongoing basis to assist with business development for the firm
Participate as requested in meetings with leadership team to share ideas regarding existing and overall organization, business development opportunities, position in the marketplace, etc.
Participate in new project interviews to present NELSON capabilities, particularly related to project delivery, as requested
Leadership: Inspire a positive team environment
Encourage communication with all levels of the team
Support the team. Be approachable, supportive, and encouraging
Collaborate with other teams when necessary
Effectively manage Teammates to maintain positive interaction, while ensuring the highest product quality, meeting client expectations on budget and on time
Participate in interviews and recruiting of professional staff as requested
Enhance the work and careers of Teammates through continuous training, support, and mentoring including project management, contract understanding, project planning, invoicing, and an understanding of how the project financial goals fit into the overall financial health of the firm
Work alongside (Senior) Architect/Interior Designer and Studio Leader to schedule teammates, etc. with success; respecting each other’s responsibilities to achieve desired outcomes
Provide consistent and constructive feedback to Designers, Architects, etc. and assist the (Senior) Architect/Interior Designer and Studio Leader by providing Teammates with opportunities to achieve professional goals
Contribute as a leader, on an as-needed basis relating to individual performance & development within the project team
Embrace specific steps to create, develop, and promote a diverse workforce and inclusive environment
Continuing Education and Professional Development: Maintain licensure by fulfilling continuing education requirements
Continuously enhance skills in required software by attending in-house training and working on billable projects
Enhance management and communication skills

Benefits

401(K) plan with company match
Full health benefits including medical, dental, and vision
Wellness program with rewards for healthy activities
Pet Insurance
Opportunities for career advancement
Paid time off and holiday pay
Paid parental leave
Flexible working schedules and work from home options based on client’s needs
Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization

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