Project Manager Gas Operations | TX/GA

ACRT Services•Houston, TX

About The Position

The Project Manager reports to the Operations Manager at Bermex. This position will play a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. This position will also be responsible for maintaining excellent customer services while managing field service operations for groups of employees. It is important for the candidate to plan and maintain work systems, procedures, and policies that enable and encourage the optimum performance of their employees. This position requires a high degree of organization and attention to detail, as well as strong leadership skills.

Requirements

Education: High School Degree/GED
Experience: 1 year of leadership experience in management or supervisory roles and 3 years of experience in natural gas meter exchanges as well as pilot relights or similar natural gas operations experience.
Must be willing to travel up to 70% of the time managing multiple projects across the US.
Ability to become a proctor and evaluator for operator qualifications required to perform natural gas meter exchanges and relights.

Nice To Haves

Education: Bachelor’s Degree in a related field
Experience: 2 or more years of management experience 3 years of experience in water, natural gas, and, electric meter installation project management
Ability to multi-task and work independently as well as a team
Exceptional flexibility in daily routines
Excellent time management skills
Excellent communication skills, comfortable interacting management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Proven leadership and team management skills
Strong knowledge with Microsoft 360 (e.g., Outlook, Excel, Word, etc.) Office

Responsibilities

Manage and Maintain Workforce
Ensure the health and safety of the workforce
Maintains inventory of tools, equipment and supplies
Ensures that all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition
Ensuring productivity levels are maintained through effective monitoring of staffing levels and financial requirements
Development of an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development and high performance
Coach, mentor and develop staff, including overseeing new employee onboarding
Guiding personnel to achieve optimum performance level
Follow fleet standards and vehicle operating policies
Control over maintenance and repair of vehicles
Train personnel of safety and accident prevention program
Understand and adhere to all company safety procedures as they relate to essential job functions
Collaborate with Management Personnel
Formulating departmental goals, strategies, and operating policies and procedures and directing implementation of approved changes
Prepares the department forecast and monitor expenses with that forecast
Prepares and maintains a variety of records and reports related to meter reading
Completes quality control audits on field personnel monthly
Making recommendations on employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations
Provide written communication on aspects such as economy/efficiency of operations, quality control performance, production/personnel scheduling, and client relationships
Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees
Customer Communication
Refers all consumer complaints to the appropriate authorities
Ensure all complaints are resolved in a timely manner and is acceptable to our clients
Train employees on conflict resolution strategies