Project Manager Electric, Water, Gas AMI | GA (DOT)

ACRT•Atlanta, GA

12d

About The Position

At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert utility services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, smart meter deployment, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. The Project Manager reports to the Operations Manager at Bermex . This position play s a key role in directing personnel, staffing, training, planning , and overseeing the operations and fiscal health of the company . This position is also re sponsible fo r maintainin g excellent customer services while managing a field service operation for a group of employees . It is important for the candidate to plan and maintai n work systems, procedures, and policies that enable and encourage the optimu m performance of their employees . This position requires a high degree of organization and attention to detail, as well as strong leadership skills .

Requirements

Education: High School Diploma or GED
Experience: 1+ year of leadership experience in electric, water, and/or gas meter installation management.
Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training
A bility to multi-task , and work independently a nd as a team
Exceptional flexibility in daily routines
Excellent time management skills
Excellent communication skills, comfortable interacting with management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Proven leadership and team management skills
Strong knowledge of Microsoft 360 (e.g., Outlook, Excel, Word, etc.)
Drug/alcohol testing is Drug/alcohol testing per N on- R egulatory requirements for employees working with water, electric, and meters
Drug/alcohol testing per Federal DOT r egulations for employees working with gas meters

Nice To Haves

Education: Bachelor’s Degree in Operations Management or Business Administration
Experience: 2 or more years of experience in electric, water, and/or gas meter installation management or a similar supervisory role; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors

Responsibilities

Manage and Maintain Workforce : Ensur e the h ealth and safety of the workforce
Maintain inventory of tools, equipment and supplies
Ensure that all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition
Ensur e productivity levels are maintaine d through effective monitoring of staffing levels and financial requirements
Develo p an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development and high performance
Coach, mentor and develop staff, including overseeing new employee onboarding
Guid e personnel to achieve o ptimu m performance level
Follow fleet standards and vehicle operating policies
Control maintenance and repair of vehicles
Train personnel o n safety and accident prevention program
Understan d and adher e to all company safety procedures as they relate to essential job functions
Collaborate with Management Personnel : Formulat e departmental goals, strategies, and operating policies and procedures and directing implementation of approved changes
Prepare the department forecast and monitor expenses with that forecast
Prepare and maintain a variety of records and reports related to meter reading
Complete q uality c ontrol a udits on field personnel monthly
Mak e recommendations for employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations
Provide written communication on aspects such as economy/efficiency of operations, quality control performance, production/personnel scheduling, and client relationships
Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees
Customer Communication : Refer all consumer complaints to the appropriate authorities
Ensure all complaints are resolved in a timely manner and are acceptable to our clients
Train employees on conflict resolution strategies
Other duties as assigned.

Benefits

Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid time off for our veterans
Paid Sick Time (New York based positions ONLY)
Company vehicle (for all driver-based positions)
Gas card for company vehicle (if applicable)
Company provided cell phone or mobile allowance (if applicable)
B oot allowance from approved vendors
Daily per diem for travel-based positions